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- Tasks: Manage partner projects, ensuring high-quality service delivery and successful customer outcomes.
- Company: Join a dynamic team at a leading SaaS company focused on innovative solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Be a key player in scaling operations and building impactful partnerships.
- Qualifications: 3+ years in project management or professional services, with strong communication skills.
- Other info: Exciting role with potential for career advancement in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Our Professional Services organisation is growing, and we are looking for a Partner Project Manager (PPM) to join our team. In this role, you will play a key part in scaling monday.com's service delivery operations. You'll be responsible for ensuring that our service partners deliver high-quality services to clients and contribute to successful customer outcomes. You will build and nurture relationships with partners' delivery teams, including implementation consultants, business analysts, developers, and practice leads.
As our demand for PS implementation and consultancy is growing, we need to build and maintain a strong, diverse and healthy service partner portfolio to support this growing demand, taking into account various monday.com products, industries, and vertical expertise. You'll be working with our client-facing teams and partners on various PS projects and will be responsible for their success while tracking and monitoring the projects and measuring key project metrics.
To succeed in this role, you should bring strong project management skills, a passion for partnerships and relationship building, and the ability to mitigate risks associated with large-scale implementations and services. You should also have the product knowledge to serve as a subject matter expert (SME) and trusted advisor to our partners. Effective communication with clients and partners is essential to ensure projects are delivered on time and meet the highest standards.
If you are a proactive, dynamic, detail-oriented, and driven individual with a passion for building, we encourage you to apply for this exciting opportunity.
About The Role- Own a partner portfolio and oversee associated Professional Services and Managed Services projects, ensuring successful outcomes through high customer satisfaction (CSAT) and on-time, on-budget delivery.
- Ensure high-quality and seamless project delivery at scale by implementing monday.com best practices and project methodologies.
- Build and maintain strong relationships with monday.com delivery partners to support successful project outcomes and the growth of the partner service practices.
- Support in the design and development of complex, customized technical solutions tailored to the specific needs of monday.com customers.
- Track and monitor Professional Services activities at scale, leveraging data to drive informed, strategic decisions.
- Manage large-scale programs to support efficient and successful partner service delivery.
- Serve as a facilitator between internal monday.com stakeholders and our service delivery partners.
- Deliver workshops to partners, enhancing their capability to implement and support monday.com solutions.
- Act as the primary escalation point for partners and their clients throughout the PS project delivery lifecycle.
- 3+ Years as a Professional Services consultant / technical project manager, preferably in a global SaaS company with cloud-based products.
- Experience delivering complex professional services solutions with high quality, both internally and externally (via partners).
- Project management skills and experience with PS lifecycle methodologies for technical and non-technical projects.
- Experience with PS project scoping and estimations.
- Proven experience in delivering technical training and workshops with excellent feedback.
- Experience in partnerships and working with service partners, an advantage.
- Excellent interpersonal skills, customer-centric mentality, can-do approach, works well under pressure, and a high sense of ownership.
Partner Project Manager employer: monday.com
Contact Detail:
monday.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partner Project Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential partners or colleagues on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Show off your skills! When you get the chance to chat with someone from the company, make sure to highlight your project management experience and how you’ve successfully delivered complex solutions. Use real examples to back up your claims and demonstrate your expertise.
✨Tip Number 3
Be proactive! If you see a project or initiative that aligns with your skills, don’t wait for an invitation. Reach out and express your interest in contributing. This shows your enthusiasm and willingness to go the extra mile, which is super attractive to employers.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you’re genuinely interested in being part of our team. Plus, it’s a great way to stay updated on any new opportunities that pop up!
We think you need these skills to ace Partner Project Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Partner Project Manager role. Highlight your project management skills and experience with service partners, as this will show us you understand what we're looking for.
Showcase Your Experience: When detailing your past roles, focus on your experience in delivering complex professional services solutions. We want to see how you've successfully managed projects and built relationships with partners in the past.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your achievements and skills. Remember, we appreciate a well-structured application!
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will go straight to us, and you'll be one step closer to joining our growing team at StudySmarter!
How to prepare for a job interview at monday.com
✨Know Your Projects Inside Out
Before the interview, make sure you’re familiar with your past projects, especially those that involved partnerships and service delivery. Be ready to discuss specific challenges you faced, how you overcame them, and the outcomes. This will show your potential employer that you have the hands-on experience they’re looking for.
✨Showcase Your Relationship-Building Skills
Since this role involves nurturing relationships with partners, prepare examples of how you've successfully built and maintained professional relationships in the past. Highlight any strategies you used to ensure effective communication and collaboration, as this will demonstrate your fit for the Partner Project Manager position.
✨Be Data-Driven
Familiarise yourself with key project metrics and be prepared to discuss how you’ve used data to drive decisions in previous roles. Whether it’s tracking project success or measuring customer satisfaction, showing that you can leverage data effectively will set you apart from other candidates.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage risks. Think about potential challenges in large-scale implementations and how you would address them. Practising these scenarios will help you articulate your thought process clearly during the interview.
