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For Companies At a Glance
- Tasks: Join our CRM team to drive value conversations and support strategic customer engagements.
- Company: monday.com is a global software company revolutionising business efficiency for over 245,000 customers.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration across teams.
- Why this job: Be part of a fast-growing CRM suite and make a real impact on customer success.
- Qualifications: 7+ years in management consulting or value consulting, with SaaS sales experience preferred.
- Other info: We're an inclusive employer, committed to diversity and supporting the LGBTQ+ community.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
This job is with Monday.com, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
We are monday.com, a global software company transforming how businesses run. Our powerful platform empowers over 245,000 customers worldwide to reimagine how work gets done, driving greater efficiency and enabling them to scale like never before. We recently crossed $1Bn in ARR and are aiming for ambitious future growth.
The monday CRM suite now operates as a fully established business unit within monday.com. The suite includes our live sales and marketing products, as well as an AI product currently in alpha. Since launching in May 2022, the CRM suite has grown to over 30,000 paying accounts, making it one of the fastest-growing CRM offerings in the industry.
We are seeking a driven, strategic, and execution-obsessed individual to join our CRM Go-to-Market team as a CRM Business Value Manager. This high-impact role will play a pivotal part in shaping our value-led selling motion. You will thrive at the intersection of product, GTM, marketing, partnerships, and sales, working directly with our most strategic customers.
The mission of the CRM Business Value Manager is to scale CRM value conversations to all customers, support new business through collaborative, value-driven consulting engagements, and measure post-sale value realization.
About The Role
About the Role
- Build, maintain, train, and evangelize the business value framework, assets, and tools across our sellers and partners to map and scale best practices.
- Support our top deals and "big bet" accounts from initiation to closure by building customer POVs, articulating the value narrative and business case, and running strategic conversations with key decision-makers.
- Work with existing customers to develop a value realization framework, run post-implementation engagements to drive higher renewal rates, and create a customer impact database, stories, and references.
- Collaborate with Product, Marketing, and Customer Success to ensure we have an updated and aligned value proposition across all customer touchpoints.
Requirements
Your Experience and Skills
- At least 7 years of experience in a management consulting and/or value consulting role.
- Proven experience in a technology-focused SaaS sales environment.
- Strong analytical, problem-solving, and communication skills (written and verbal).
- Demonstrated ability to build and quantify business cases and communicate recommendations to CxOs.
- Ability to understand a wide range of business problems and address them with a structured, get-it-done mindset.
- Particularly adept at understanding the needs of buyers, finance, procurement, and compliance functions and their interaction as part of the buying process.
- A collaborative and impact-focused professional with a low-ego approach.
#LI-DNI
monday CRM Business Value Manager employer: monday.com
Contact Detail:
monday.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land monday CRM Business Value Manager
✨Tip Number 1
Familiarise yourself with monday.com's CRM suite and its unique selling points. Understanding the product inside out will help you articulate its value to potential customers during discussions.
✨Tip Number 2
Network with current employees or industry professionals who have experience in SaaS sales and consulting. They can provide insights into the company culture and expectations, which can be invaluable during your interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven value in previous roles. Highlighting your experience in building business cases and engaging with CxOs will demonstrate your fit for the role.
✨Tip Number 4
Stay updated on industry trends and challenges within the CRM space. Being knowledgeable about current market dynamics will allow you to engage in meaningful conversations with decision-makers.
We think you need these skills to ace monday CRM Business Value Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management consulting and SaaS sales. Use specific examples that demonstrate your analytical and problem-solving skills, as well as your ability to communicate effectively with CxOs.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with the responsibilities of the CRM Business Value Manager and provide examples of how you've successfully driven value in previous roles.
Showcase Your Achievements: When detailing your work experience, focus on quantifiable achievements. Highlight instances where you built business cases or improved renewal rates, as these are key aspects of the role you're applying for.
Research monday.com: Familiarise yourself with monday.com's products, especially the CRM suite. Understanding their value proposition and recent growth will help you articulate how you can contribute to their mission during the application process.
How to prepare for a job interview at monday.com
✨Understand the Value Proposition
Before the interview, make sure you thoroughly understand monday.com's CRM value proposition. Be prepared to discuss how you can contribute to scaling value conversations and supporting strategic customers.
✨Showcase Your Analytical Skills
Given the role's focus on building business cases, be ready to demonstrate your analytical and problem-solving skills. Prepare examples from your past experience where you've successfully quantified business value or solved complex problems.
✨Prepare for Strategic Conversations
Since you'll be engaging with key decision-makers, practice articulating value narratives and business cases. Think about how you would approach discussions with CxOs and be ready to share your insights on their needs.
✨Highlight Collaborative Experiences
This role requires collaboration across various teams. Share specific examples of how you've worked with product, marketing, or customer success teams in the past to achieve common goals, showcasing your low-ego and impact-focused approach.
