At a Glance
- Tasks: Lead a dynamic team to innovate and deliver cutting-edge technical solutions.
- Company: Join monday.com, a leader in transforming professional services with AI.
- Benefits: Competitive salary, career growth, and a vibrant office culture in London.
- Other info: Work in a collaborative environment with opportunities for personal and professional development.
- Why this job: Be at the forefront of tech innovation and make a real impact on enterprise solutions.
- Qualifications: 7+ years in tech roles and 5+ years managing teams; strong communication skills required.
The predicted salary is between 80000 - 100000 £ per year.
We are looking for a visionary Tech Services Team Lead to spearhead our regional technical delivery team. In this role, you won’t just manage a team; you will architect the future of how professional services are delivered at monday.com. You will lead a team of Solution Architects, Technical Consultants, and Services Software Engineers. Your mission is to support the delivery of our Enterprise accounts and serve as the focal point for all technical services. You’ll transform traditional service models into an innovation engine, leveraging AI to drive internal efficiency and creating bespoke, high-value technical solutions that allow our largest customers to thrive.
Please note, this role requires attending our London office 3 days a week.
About The Role
- Lead & Scale: Hire, mentor, and manage a multidisciplinary regional team of SAs, TCs, and Services Software Engineers. Build the structure, career paths, and operational rigour needed to scale.
- Strategic Delivery: Own the regional technical services roadmap. Oversee the execution of complex, multi-stakeholder projects, ensuring they are delivered on time, within scope, and with world-class technical integrity.
- Transformative Innovation: Be the "Technical Innovator." Challenge the status quo of manual services by implementing AI-driven workflows, automated data migration tools, and LLM-powered internal efficiencies.
- The "Architect of Architects": Provide high-level technical oversight for complex custom integrations, API consultations, and tailored code solutions. Ensure all solutions are scalable, secure, and aligned with monday.com’s core architecture.
- AI Transformation: Consult with our enterprise clients on how to leverage AI within their workflows, turning "AI potential" into "Customer Value" through custom-built solutions.
- Cross-Functional Partnership: Work closely with Sales, Customer Success, and Product/Engineering to bridge the gap between customer needs and platform capabilities, influencing the product roadmap based on regional service trends.
Requirements
- Technical Powerhouse: 7+ years of experience in technical roles (Software Engineering, Solution Architecture, or Technical Consulting) within the B2B SaaS space.
- Leadership Experience: 5+ years of experience managing technical teams. You know how to coach high-performers and manage technical delivery in a fast-paced environment.
- The "Innovator" Mindset: A proven track record of using AI/LLMs or automation to optimise internal processes or build new product offerings. You don't just use tools; you build them.
- Client-Facing Mastery: Exceptional communication skills with the ability to "talk tech" to developers and "talk value" to C-suite executives.
- Hands-on Proficiency: While this is a leadership role, you must be comfortable diving into code (Node.js/JavaScript preferred), API documentation, and complex data schemas when needed.
- Project Governance: Experience managing the lifecycle of professional services projects, from Statement of Work (SOW) through to deployment and technical sign-off.
- Problem Solver: You thrive in the "grey area”, finding creative ways to solve complex business problems using custom integrations and data migrations.
Manager, Solution Architecture in London employer: monday.com
At monday.com, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our London office offers a dynamic work environment where you can lead a talented team, drive transformative AI solutions, and enjoy ample opportunities for professional growth. With a commitment to employee development and a focus on delivering high-value technical services, we empower our staff to thrive in their careers while making a meaningful impact on our enterprise clients.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Solution Architecture in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their mission, especially around innovation and AI.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you’ve managed teams and delivered projects successfully. Use specific examples that highlight your problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Manager, Solution Architecture in London
Some tips for your application 🫡
Show Your Vision:When writing your application, make sure to highlight your visionary approach. We want to see how you can architect the future of technical services and lead a team towards innovation. Share examples of how you've transformed traditional models in your past roles.
Tailor Your Experience:Don’t just list your experience; tailor it to match what we’re looking for. Focus on your leadership skills and technical expertise in B2B SaaS. We love seeing how you've managed teams and delivered complex projects, so make those stand out!
Be the Innovator:We’re on the lookout for someone with an 'Innovator' mindset. In your application, mention specific instances where you've used AI or automation to enhance processes or create new solutions. Show us how you think outside the box!
Communicate Clearly:Your communication skills are key! Make sure your application reflects your ability to engage with both technical and non-technical audiences. We want to see how you can bridge the gap between tech and value, so keep it clear and compelling.
How to prepare for a job interview at monday.com
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around software engineering and solution architecture. Be ready to discuss specific technologies like Node.js or JavaScript, and how you've used them in past projects.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and mentored teams in the past. Highlight your experience in scaling teams and delivering complex projects, as this role requires strong leadership in a fast-paced environment.
✨Demonstrate Your Innovative Mindset
Think about how you've implemented AI or automation in previous roles. Be ready to share specific instances where you've transformed traditional processes into innovative solutions that added value for clients.
✨Communicate Effectively
Practice explaining technical concepts in simple terms, as you'll need to communicate with both developers and C-suite executives. Tailor your language to your audience, showing that you can bridge the gap between tech and business.
