Overview
In this role, you drive AI transformation for a small portfolio of strategic customers, acting as the technical lead from discovery to production. You work closely with C-level and technical teams to architect, build, and deploy AI-driven workflows that deliver measurable business outcomes. You own the success criteria and ensure adoption and ROI through cross-functional collaboration. This is a hybrid London-based position, embedding with top accounts to shape both product strategy and real-world impact. You join an autonomous, high-visibility team that continuously learns and contributes to monday.com’s AI product roadmap.
Responsibilities
- Embed with senior stakeholders to design end-to-end AI solutions and scalable workflows
- Own success metrics from pilot to production rollout, focusing on adoption and ROI
- Design platform configurations, build monday agents and vibe apps, wire MCP integrations into customer systems, and create custom scripts when needed
- Instrument deployments, run evaluations on real workflows, and translate findings into PRDs and roadmap input
- Collaborate with Sales and Customer Success as the technical authority on account strategy
- Productize learnings into reusable patterns, agents, and assets for broader reuse
Key requirements
- 5+ years building applications from scratch using TypeScript/Node.js/React
- Experience leading hands-on projects end-to-end in production, preferably client-facing
- Background in Solution Architecture or Software Engineering with AI/LLM systems, agent architectures, MCP or similar protocols, evals, and prompt-to-production workflows
- Experience navigating C-suite relationships and influencing executive decisions in ambiguous environments
- Track record turning one-off delivery into reusable assets or playbooks
- Entrepreneurial, fast-moving, and focused on long-term impact
- Cross-functional leadership
- Executive stakeholder management
- Strategic thinking and problem solving
- TypeScript
- Node.js
- React
Forward Deployed Engineer, Strategic Deployments in London employer: monday.com
monday.com is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. With a strong emphasis on employee growth, we offer unique opportunities for professional development in the rapidly evolving fields of AI and data privacy. Our collaborative environment encourages innovation and empowers our team members to make meaningful contributions to product governance and legal strategy.
