is the AI work platform powering the most ambitious teams.
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250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes.
We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.About The RoleAs a CSM at , you will be a product master and trusted technical advisor, helping our customers build, optimise and scale their workflows.
You’ll focus on the practical application of our platform, directly improving how customers work every day, including how they adopt and operationalise ’s growing suite of AI capabilities.Please note that this is a hybrid position with three days/week in our London office.You’ll have a strong impact on our customers’ success by:Product & AI ExpertiseBeing a product and AI expert
- master the technical aspects of our platform, including AI features, agents, and automations, to help enterprise customers solve complex business cases and define their unique setup with .Operating AI-first
- personally use AI tools to maximise your own efficiency every day: prepare for customer conversations using AI-generated research and
Customer Success Manager in Kennington employer: monday.com
monday.com is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. With a strong emphasis on employee growth, we offer unique opportunities for professional development in the rapidly evolving fields of AI and data privacy. Our collaborative environment encourages innovation and empowers our team members to make meaningful contributions to product governance and legal strategy.
