At a Glance
- Tasks: Lead AI transformation projects and design tailored solutions for clients using monday.com.
- Company: Join a leading AI work platform with over 250,000 customers worldwide.
- Benefits: Enjoy a hybrid work environment, competitive salary, and opportunities for professional growth.
- Other info: Be part of a diverse team that values innovation and customer success.
- Why this job: Make a real impact by helping teams optimise their workflows and embrace AI technology.
- Qualifications: 2+ years in implementation consulting or project management, with strong AI tool experience.
The predicted salary is between 50000 - 70000 € per year.
At monday.com, we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we’re serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works. Our team is growing and we are looking for an Implementation Consultant to join our Professional Services team!
In this role, you will train, advise and consult with customers to optimize their use of monday.com AI work platform during the course of an implementation project or ongoing managed services engagement. You will also be interacting with customers and internal account teams to ensure customer success while planning and managing these projects!
About The Role- Lead AI transformation and implementation projects for monday.com customers, designing and building tailored solutions including configurations, automations, reporting, user management, and other advanced monday.com features and functionality.
- Build strong relationships with client stakeholders to understand their business needs and ensure successful adoption of monday.com across their organisation.
- Design sophisticated workflows and relational data structures within the monday.com platform to solve complex business cases, partnering with technical resources for migrations and integrations as needed.
- Actively leverage monday AI and external Generative/Agentic AI tools to accelerate solution design, automate complex business logic, and deliver intelligent workflows for our customers.
- Act as a project manager for small to medium-sized projects by building and executing on project plans that ensure deliverables stay on time and on budget.
- Lead online webinars, consultations, and one-on-one demos to educate customers on the features of our product.
- Represent the voice of the customer by advocating for their needs and influencing the product development roadmap.
- Minimum of 2+ years experience as an implementation consultant, managed services consultant, customer success manager, or technical project manager.
- Experience leading software implementation or managed services projects that required hands‑on build and system configuration.
- Hands‑on experience with Generative/Agentic AI tools and a strong understanding of how to leverage AI in streamlining work productivity and building workflows.
- Experience with project management, CRM, service desk, and/or collaborative work management software.
- Strong project management and problem‑solving skills, rooted in computational thinking and systems design.
- Detail‑oriented with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.
- Strong customer‑facing and presentation skills with the ability to establish credibility with client stakeholders and executives.
- Ability to clearly articulate technical topics to a non‑technical audience.
- Foundational knowledge of APIs (GraphQL) and other integration tools (make.com) is a plus.
- Superb written and verbal communication skills.
- Positive attitude, empathy, and high energy.
- Ability to take initiative and adapt.
- BA or BS degree preferred.
Please note that this role is hybrid. Visa sponsorship for this role is currently not available. monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.
Implementation Consultant employer: monday.com
At monday.com, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to take ownership of their roles and drive innovation. As an Implementation Consultant, you will have the opportunity to work with cutting-edge AI tools while collaborating with a global team dedicated to customer success, all within a hybrid work environment that promotes flexibility and professional growth. Join us to be part of a company that values your contributions and supports your career development in a rapidly evolving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Consultant
✨Tip Number 1
Get to know the company inside out! Research monday.com, their products, and their culture. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for those interviews! Think about how your experience aligns with the role of Implementation Consultant. Be ready to share specific examples of how you've tackled similar challenges in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Implementation Consultant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Implementation Consultant role. Highlight your experience with AI tools and project management, as these are key to what we’re looking for at monday.com.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past roles where you’ve successfully implemented solutions or managed projects. This will help us see how you can add value to our team.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and make sure your points are easy to understand. Remember, you might be explaining complex topics to a non-technical audience!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at monday.com
✨Know the Product Inside Out
Before your interview, make sure you’re familiar with monday.com’s AI work platform. Understand its features, functionalities, and how it can be tailored to meet different business needs. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Project Management Skills
Be prepared to discuss your experience with project management, especially in relation to software implementation. Have specific examples ready that demonstrate your ability to manage timelines, budgets, and stakeholder relationships effectively. This is crucial for the Implementation Consultant role.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you’ve had to solve complex problems using technology or workflows. Be ready to explain your thought process and how you approached these challenges. This will highlight your computational thinking and systems design skills, which are key for this position.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in the role. Engaging with your interviewers shows that you’re not just interested in the job, but also in how you can contribute to the team and the company’s goals.
