Solution Architect in City of London

Our Professional Services organization is expanding, and we are looking for an experienced Solution Architect to join our growing team. As a Solution Architect at monday.com, you will play a vital role in company growth by serving as a trusted technical advisor for our largest and most complex implementations. You will partner with business stakeholders across Sales, Partners, and Customer Success teams to help win strategic business by integrating monday.com into enterprise environments. You will also collaborate closely with our Builders (Product and R&D) to architect comprehensive and scalable client solutions that help clients unlock the full value of our platform.

Please note this role requires attending our London office 3 days a week.

Key Responsibilities:

• Develop in-depth knowledge of the monday.com platform, products, and extensibility tools to design and architect comprehensive solutions that integrate monday.com into clients' digital landscapes.
• Support new deals through discovery, requirements gathering, and solution design to post-sale delivery, collaborating closely with Sales, Partners, and Customer Success teams.
• Lead technical consulting engagements for customers, applying industry knowledge in the areas of system scale, security, user governance, and data architecture.
• Design complex solutions that leverage our developer tools, including the monday.com API and apps framework, to enable the delivery of data migrations, integrations, and custom applications.
• Produce solution design documents, system architecture diagrams, and workflow diagrams that bridge the gap between business requirements and technical deliverables.
• Lead technical discussions with key stakeholders on the client side and serve as a trusted advisor to internal Customer Success and Services teams.
• Advocate for customers with Product teams when their needs are not met and play an active role in extending monday.com product capabilities to help customers exceed their business goals.
• Support building and maintaining the technical knowledge of our Professional Services team through mentoring, knowledge sharing, and development of best practices.

Your Experience & Skills:

• 5+ years of experience in B2B SaaS as a solution architect, professional services engineer, or technical consultant, preferably in highly-integrated, enterprise environments.
• Strong knowledge of APIs (RESTful, GraphQL), web standards (HTTP, HTML/CSS), identity management (SCIM), and authentication protocols (SAML 2.0/OAuth 2.0) with prior software development experience being a plus.
• Experience estimating delivery effort and creating Statements of Work for data migrations, integrations, and custom application development.
• Hands-on experience with integration platforms such as Make.com, Zapier, Workato, Power Automate, or other iPaaS solutions.
• Exposure to Generative AI tools such as LLMs, MCPs and AI-assisted editors such as Cursor.
• Strong customer-facing and presentation skills with the ability to establish credibility with client stakeholders and executives.
• Ability to clearly articulate technical topics to a non-technical audience with exceptional communication and documentation skills.
• Detail-oriented with strong project management and problem-solving skills, and the ability to multitask on simultaneous projects.
• Positive attitude, empathy, and high energy with the ability to take initiative and adapt in a fast-paced environment.
• Bonus points for fluency in the French or German language.
• BA or BS degree preferred.

We believe in equal opportunity. monday.com is an equal opportunity employer and bans discrimination and harassment of any kind. monday.com is committed to the standard of equal employment opportunity for all employees and to creating and maintaining a workplace free of discrimination and harassment. All qualified applicants will be considered for employment regardless of any personal characteristic. We encourage candidates from all backgrounds to apply, regardless of their race, religion, national origin, ethnicity, sexual orientation, gender identity, age, marital status, family or parental status, physical or mental disability or any other status protected by the laws or regulations in the locations where monday.com operates. monday.com is committed to working with and providing access and reasonable accommodation to applicants with any disabilities. If you think you may require accommodation for any part of the recruitment process, please send a request to accommodations@monday.com. All requests for accommodation are treated confidentially, as practical and permitted by law.

Meet the Services team: We enable our customers to achieve their business goal, by transforming the way their organizations work. With expert guidance, deep partnerships, and a commitment to excellence, we act as a trusted advisor, delivering value and success through monday.com-based solutions.