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- Tasks: Manage client accounts and drive their success using our innovative platform.
- Company: Join a dynamic team at monday.com, a leader in productivity solutions.
- Benefits: Enjoy a hybrid work model, competitive salary, and ongoing training.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Be a trusted advisor and make a real impact on clients' success.
- Qualifications: 3+ years in B2B SaaS sales or account management with strong communication skills.
The predicted salary is between 50000 - 60000 ÂŁ per year.
We're looking for an Account Manager to join our expanding sales team here in London. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to walk our clients to success using our platform.
Please note that this is a hybrid position of 3 days/week in our London office, at 1 Rathbone Square.
About The Role- Account Manager position is a quota-carrying role; you will own the full sales cycle from building relationships with key stakeholders to negotiation and contracting.
- Proactively own and manage a portfolio of accounts, becoming their trusted advisor and influencer.
- Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.).
- Ensure we maintain and retain our customers, through proactively managing and engaging with our users and key stakeholders.
- Possess a comprehensive understanding of monday.com solution and connect that knowledge directly to customer ROI.
- Consult with customers on their internal processes and challenge leaders to drive change across their organisation.
- Create and implement internal promotion programs within customer organisations to generate awareness and drive usage of monday.com.
- Partner with others at monday.com to ensure successful account management and surface customer inputs back.
- Work as part of a global team, with access to ongoing training and development as we keep pace with the phenomenal product innovation at our company.
- Minimum of 3 years of B2B SaaS sales, account management or consulting experience.
- Proven experience as the owner of the full sales cycle, from identifying expansion opportunities to building relationships with key stakeholders to negotiation and contracting.
- Prior experience in strategy consulting â advantage.
- Strong customerâfacing and presentation skills with the ability to establish credibility with executives.
- Superb written and verbal communication skills.
- Positive attitude, empathetic, and energetic.
- Evidence of involvement in expansion or renewal strategies, partnering with other parts of the business (marketing, PMM, product).
- Experience and evidence in taking initiative to own your book of business and test and implement new approaches to pipeline generation.
The consulting team is goal-oriented, customerâcentric and comfortable dealing with big numbers. With our endâtoâend consultative approach, we gain a deep understanding of our customers' pains and processes to create a tailored solution to derive maximum value from monday.com. We are quick thinkers, initiativeâtakers, not afraid to go the extra mile.
We believe in equal opportunity. At monday.com, we believe everyone should feel they belong - exactly as they are. We're an equal opportunity employer, committed to an open, accessible, and inclusive workplace free from discrimination or harassment of any kind. All qualified candidates will be considered for employment, regardless of race, color, religion, nationality, sexual orientation, gender identity, age, marital status, pregnancy, family or parental status, disability, veteran status, or any other characteristic protected by law. If you need support or accommodation during the hiring process, we're here to help.
Account Manager employer: monday.com, Israel
Contact Detail:
monday.com, Israel Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Account Manager
â¨Tip Number 1
Network like a pro! Reach out to current employees at monday.com on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might just get your foot in the door.
â¨Tip Number 2
Prepare for the interview by understanding our product inside out. Dive into monday.comâs features and think about how you can help clients achieve success. Show us youâre not just another candidate, but someone who truly gets what we do!
â¨Tip Number 3
Practice your pitch! Youâll need to demonstrate your sales skills, so role-play common scenarios with a friend. This will help you feel confident when discussing how you can manage accounts and drive expansion opportunities.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows youâre serious about joining our team at monday.com.
We think you need these skills to ace Account Manager
Some tips for your application đŤĄ
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so donât be afraid to inject a bit of your own style and flair into your writing. Remember, weâre looking for someone who can connect with our clients, so a friendly tone goes a long way.
Tailor Your Experience: Make sure to highlight your relevant experience in B2B SaaS sales or account management. Use specific examples that demonstrate how you've successfully managed accounts and built relationships. This will show us that you understand the role and have what it takes to thrive here at monday.com.
Be Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your achievements and skills.
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, youâll find all the details you need about the position and our amazing company culture right there.
How to prepare for a job interview at monday.com, Israel
â¨Know Your Product Inside Out
Before your interview, make sure you have a solid understanding of monday.comâs features and benefits. Familiarise yourself with how the platform can solve customer pain points and drive ROI. This will help you demonstrate your ability to consult effectively with clients.
â¨Showcase Your Sales Cycle Experience
Be prepared to discuss your experience managing the full sales cycle. Highlight specific examples where you've built relationships, identified expansion opportunities, and successfully negotiated contracts. This will show that youâre ready to take ownership of accounts from day one.
â¨Demonstrate Your Customer-Centric Approach
During the interview, emphasise your ability to engage with customers and understand their needs. Share stories that illustrate how you've acted as a trusted advisor and influenced change within organisations. This will resonate well with the teamâs goal-oriented and customer-centric mindset.
â¨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, such as managing a difficult client or identifying upsell opportunities. Think through your past experiences and be ready to explain your thought process and the outcomes. This will showcase your problem-solving skills and initiative.