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- Tasks: Guide clients through a luxurious shopping experience while building lasting relationships.
- Company: Join Moncler, a prestigious luxury fashion brand known for its elegance and quality.
- Benefits: Enjoy flexible part-time hours, a vibrant work environment, and employee discounts.
- Why this job: Be part of a dynamic team in a fast-paced luxury retail setting with growth opportunities.
- Qualifications: Previous sales experience in luxury retail is preferred; passion for fashion is a must!
- Other info: Moncler values diversity and inclusivity, welcoming applicants from all backgrounds.
Part-Time Client Advisor F/M – Selfridges
Moncler Greater London, England, United Kingdom
Part-Time Client Advisor F/M – Selfridges
Moncler Greater London, England, United Kingdom
Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from Moncler
MONCLER is looking for a part-time (20 hours per week) Client Advisor to join our team at London Selfridges.
Our Client Advisors, with impeccable presentation and a natural elegance will guide each single client across the brand’s values and heritage, gaining a strong understanding of the client and their needs, by building a profitable, long-lasting relationship.
The Client Advisor, in partnership with the team, is responsible for reaching individual results and contributing also to the team targets.
Responsibilities and tasks:
● Provides the best service, taking care of all phases of the selling ceremony: welcoming, understanding customer’s needs, providing support while trying the products on, cross-selling, orienting customers to other department if necessary;
● Ensures a unique client experience, creating a long-lasting relationship, taking care of all phases of the selling ceremony, after sales and clienteling activities, providing a warm and welcoming environment;
● Achieves excellent selling performances and results;
● Implements and maintains company’s visual standards in store, collaborating with the Visual Merchandising team, ensuring replenishment and stock management;
● Actively cooperates during preparation and execution of inventories, product replenishment and stock activities;
● Ensures that company policies, procedures and standards are adhered to at all times.
● Works with the team effectively and enthusiastically, conveying energy and motivation, whilst being a reliable partner.
Requirements:
● Previous experience in sales roles; experience in structured fashion luxury/retail companies; experience in Menswear is a plus;
● Passion for retail, client service and luxury fashion;
● Excellent understanding of the luxury sector and product sensitivity;
● Willingness to evolve in the organisation;
● Fluency & sophistication in English, another language is a plus;
● Digitally aware and open to new ways of working;
● Ability to work in a fast-paced, changing environment
“Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of ethnic origin, skin colour, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.”
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Part-time
Job function
-
Job function
Sales, Business Development, and Distribution
-
Industries
Retail Luxury Goods and Jewelry
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Part-Time Client Advisor F/M - Selfridges employer: Moncler
Contact Detail:
Moncler Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Client Advisor F/M - Selfridges
✨Tip Number 1
Familiarise yourself with Moncler's brand values and heritage. Understanding the story behind the brand will help you connect with customers and convey the essence of Moncler during your interactions.
✨Tip Number 2
Practice your customer service skills in a retail environment. Engaging with customers, understanding their needs, and providing tailored recommendations will showcase your ability to create a unique client experience.
✨Tip Number 3
Stay updated on current fashion trends, especially in luxury menswear. Being knowledgeable about the latest styles and products will enhance your credibility as a Client Advisor and help you make informed suggestions.
✨Tip Number 4
Network with professionals in the luxury retail sector. Building connections can provide insights into the industry and may even lead to referrals, increasing your chances of landing the job at Moncler.
We think you need these skills to ace Part-Time Client Advisor F/M - Selfridges
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Client Advisor at Moncler. Highlight your relevant experience in sales and customer service, especially in luxury retail.
Tailor Your CV: Customise your CV to reflect your experience in fashion retail and client service. Emphasise any previous roles where you've built long-lasting relationships with clients or achieved sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury fashion and your understanding of Moncler's brand values. Mention specific experiences that demonstrate your ability to provide exceptional client service.
Showcase Your Soft Skills: In your application, highlight soft skills such as communication, teamwork, and adaptability. These are crucial for a role that involves working closely with clients and colleagues in a fast-paced environment.
How to prepare for a job interview at Moncler
✨Show Your Passion for Luxury Fashion
Make sure to express your enthusiasm for luxury fashion during the interview. Share specific examples of how you've engaged with the brand or similar brands in the past, and demonstrate your understanding of their values and heritage.
✨Demonstrate Excellent Customer Service Skills
Prepare to discuss your previous experience in sales roles, particularly in retail. Highlight instances where you provided exceptional customer service, focusing on how you built relationships and met client needs.
✨Be Ready to Discuss Teamwork
Since the role involves working closely with a team, be prepared to share examples of how you've successfully collaborated with others in a fast-paced environment. Emphasise your ability to motivate and support your colleagues.
✨Understand Visual Merchandising
Familiarise yourself with the company's visual standards and be ready to discuss how you can contribute to maintaining these in-store. Mention any relevant experience you have with visual merchandising or stock management.
