At a Glance
- Tasks: Engage with customers, share your passion for luxury fashion, and drive sales.
- Company: Join the iconic Stone Island team at Harrods in London.
- Benefits: Competitive pay, dynamic work environment, and opportunities for personal growth.
- Other info: Fluency in multiple languages is a plus; embrace a fast-paced retail environment.
- Why this job: Be part of a unique culture that values innovation and self-reliance.
- Qualifications: Sales experience and a love for luxury fashion are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are Stone Island. Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass.
The Role: Client Advisor
At Stone Island, we are always looking for people who share our spirit and values to drive our company forward. We are currently looking for a full‑time Client Advisor to join our team at the London Harrods department store.
The Day-To-Day
- Product Knowledge
- Has strong knowledge of the collection
- Provides insights on fabrics and products specificities
- Business
- Drives Sales, achieving individual results and contributing to the team ones
- Maximises sales opportunity leveraging cross‑selling
- Operations / Stock Management
- Supports BOH organization and procedures implementation as well as replenishment / transfer activities
- Supports the maintenance of the store’s visual merchandising standards
- Opening and closing responsibilities
Qualifications
- Previous experience in sales roles
- Experience in structured luxury fashion/retail companies is a plus
- Previous international experience both in professional and non-professional contexts
- Passion for retail, client service and the luxury fashion industry
- Excellent understanding of the luxury sector and product sensitivity
- Strong communication skills
- Willingness to evolve in the organisation
- Fluency & sophistication in English, Mandarin, and another language is a plus
- Digitally aware and open to new ways of working
- Ability to work in a fast‑paced, changing environment
Our Shared Values
At Stone Island we aren’t led by conventions or trends, but by our own compass. Shared values we put into practice everyday to maintain our unique culture of relentless innovation. SELF RELIANCE | SOLIDARITY | ENGINEERING MINDSET | MATERIAL OBSESSION
Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of ethnic origin, skin colour, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, sexual orientation.
Client Advisor F/M - London Harrods employer: Moncler
At Stone Island, we pride ourselves on fostering a vibrant and inclusive work culture that champions self-reliance and innovation. As a Client Advisor at our prestigious London Harrods location, you will not only engage with a diverse clientele but also benefit from extensive training and growth opportunities within the luxury fashion sector. Join us to be part of a community that values your unique contributions and encourages you to follow your own compass in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advisor F/M - London Harrods
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Stone Island's history, values, and product lines. This will not only impress your interviewers but also help you connect with their spirit and culture.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell a Stone Island piece to a customer. Highlight your passion for luxury fashion and your understanding of the products. This will show that you're not just another candidate, but someone who truly gets the brand.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Stone Island. Plus, it could give you an insider's edge during the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows your commitment to the brand. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace Client Advisor F/M - London Harrods
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for luxury fashion shine through! We want to see that you’re not just looking for a job, but that you genuinely care about the products and the brand. Share any personal experiences or insights that connect you to Stone Island.
Tailor Your CV:Make sure your CV is tailored to the Client Advisor role. Highlight your previous sales experience and any relevant skills that align with our values. We appreciate candidates who take the time to customise their applications to fit what we’re looking for!
Be Authentic:We value authenticity, so don’t be afraid to let your personality come through in your application. Use a friendly tone and express why you think you’d be a great fit for our team at Harrods. Remember, we’re looking for people who share our spirit!
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for the role. Plus, it shows you’re proactive and keen to join our famiglia!
How to prepare for a job interview at Moncler
✨Know Your Stuff
Make sure you have a solid understanding of Stone Island's collections and the unique materials they use. Brush up on the brand's history and values, as this will show your genuine interest and help you connect with the interviewers.
✨Show Your Sales Savvy
Prepare to discuss your previous sales experiences and how you've driven results in past roles. Think of specific examples where you maximised sales opportunities or contributed to team goals, as this aligns perfectly with what they're looking for.
✨Embrace the Brand Spirit
Stone Island values independence and innovation, so be ready to share how you embody these traits. Talk about times when you've taken initiative or approached challenges creatively, which will resonate well with their company culture.
✨Communicate with Confidence
Strong communication skills are key for a Client Advisor role. Practice articulating your thoughts clearly and confidently, and if you speak multiple languages, highlight this during the interview to showcase your versatility in client interactions.
