At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and achieve sales goals.
- Company: Join STONE ISLAND, a renowned brand in luxury fashion, known for its innovative designs.
- Benefits: Enjoy a vibrant work culture, opportunities for growth, and a focus on diversity and inclusion.
- Why this job: Be part of a brand that values creativity, teamwork, and personal development in a competitive environment.
- Qualifications: 3-5 years in retail management, strong client service skills, and digital proficiency required.
- Other info: Willingness to relocate and fluency in multiple languages are advantageous.
The predicted salary is between 28800 - 43200 £ per year.
Overview
STONE ISLAND is looking for a Store Manager for its Outlet in Bicester Village.
The Store Manager strives to reach excellence in business performance and key qualitative objectives always going beyond expectations, inspiring, managing and coaching the team.
Your Impact
Main activities will be:
• Create a genuine and attentive relationship with the clients, based on listening, meeting and exceeding client’s needs and expectations;
• Be focused on excellent performances and results, based on clear KPIs, in a challenging competitive environment.
• Maintain visual merchandising standards and the overall standards in terms of technical maintenance, cleanness, staff personal appearance
• Constantly enhance the knowledge of the brand\’s history and values,promote collections and product features;
• Create an exciting work environment where trust and respect for diversity is valued;
• Empower others through engagement and motivation: recognize individual strengths and provide solutions to consisitantly improve;
• Recognize talent and potential, as well as a feedback-oriented coaching environment, whilst ensuring team and individuals development.
• Lead the team to achieve common goals, identifying clear priorities, tasks and definition of role;
Qualifications
Requirements:
•3/5 Years previous experience in managerial roles in the same company, in structured Fashion Luxury & Retail Companies;
•Degree with specialization in Retail/Hospitality Management is a plus;
•Willingness to evolve in the organization, willingness to relocate is a plus;
•Proven excellent client service skills;
•Fluency in English, while another language is a plus.
•Digitally aware. Deep knowledge of MS Office and proven experience in payments and warehouse management systems and tools (MS Word, Excel and Outlook)
“Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of ethnic origin, skin colour, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.\”
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Outlet Store Manager Bicester Village F/M employer: Moncler Group
Contact Detail:
Moncler Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outlet Store Manager Bicester Village F/M
✨Tip Number 1
Familiarise yourself with Stone Island's brand history and values. Understanding the brand's ethos will not only help you connect with potential clients but also demonstrate your passion for the role during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated your team or improved performance, as this is crucial for a Store Manager role.
✨Tip Number 3
Stay updated on current trends in the luxury retail market. Being knowledgeable about competitors and market dynamics will help you articulate how you can drive performance and meet KPIs effectively.
✨Tip Number 4
Prepare to discuss your approach to client service. Think of ways you've exceeded customer expectations in previous roles, as this aligns perfectly with the responsibilities of creating genuine relationships with clients.
We think you need these skills to ace Outlet Store Manager Bicester Village F/M
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant managerial experience in the fashion luxury and retail sector. Emphasise your achievements in client service and team leadership, as these are key for the Store Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the brand and the retail industry. Discuss how your values align with those of STONE ISLAND and provide specific examples of how you've exceeded client expectations in previous roles.
Highlight Relevant Skills: Clearly outline your skills in digital tools, MS Office, and any experience with payments and warehouse management systems. Mention your fluency in English and any additional languages, as this is a plus for the position.
Showcase Leadership Experience: Provide examples of how you've empowered and motivated teams in past roles. Discuss your approach to coaching and developing talent, as well as how you create an inclusive work environment.
How to prepare for a job interview at Moncler Group
✨Know the Brand Inside Out
Before your interview, make sure you have a solid understanding of Stone Island's history, values, and product lines. This knowledge will not only impress the interviewers but also show your genuine interest in the brand.
✨Demonstrate Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or motivated others to achieve their goals.
✨Showcase Your Client Service Expertise
Be ready to discuss specific instances where you've gone above and beyond for clients. Highlight your ability to create genuine relationships and exceed customer expectations, as this is crucial for the role.
✨Prepare for KPI Discussions
Understand key performance indicators relevant to retail management. Be prepared to discuss how you've met or exceeded KPIs in previous roles, and how you plan to do the same at Stone Island.