Client Advisor Full-Time M/F - London Soho
Client Advisor Full-Time M/F - London Soho

Client Advisor Full-Time M/F - London Soho

London Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers, drive sales, and share your passion for luxury fashion.
  • Company: Join the iconic Stone Island community known for innovation and independence.
  • Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
  • Why this job: Shape your career in a dynamic environment while working with a globally recognised brand.
  • Qualifications: Sales experience and a passion for luxury retail are essential.
  • Other info: Fluency in multiple languages is a plus; embrace a culture of self-reliance and solidarity.

The predicted salary is between 28800 - 43200 Β£ per year.

We are Stone Island. Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass.

The Role: Client Advisor

At Stone Island, we are always looking for people who share our spirit and values to drive our company forward. We are currently looking for a full-time Client Advisor to join our team at the London Soho store.

Your Impact

The Day-To-Day

  • PRODUCT KNOWLEDGE
    • Has strong knowledge of the collection
    • Provides insights on fabrics and products specificities
  • BUSINESS
    • Drives Sales, achieving individual results and contributing to the team ones
    • Maximises sales opportunity leveraging cross-selling
  • OPERATIONS / STOCK MANAGEMENT
    • Supports BOH organization and procedures implementation as well as replenishment / transfer activities
    • Supports the maintenance of the store's visual merchandising standards
    • Opening and closing responsibilities

Qualifications

  • Previous experience in sales roles
  • Experience in structured luxury fashion/retail companies is a plus
  • Previous international experience both in professional and non-professional contexts
  • Passion for retail, client service and the luxury fashion industry
  • Excellent understanding of the luxury sector and product sensitivity
  • Strong communication skills
  • Willingness to evolve in the organisation
  • Fluency & sophistication in English, Mandarin, and another language is a plus
  • Digitally aware and open to new ways of working
  • Ability to work in a fast-paced, changing environment

Our Shared Values

At Stone Island we aren’t led by conventions or trends, but by our own compass. Shared values we put into practice every day to maintain our unique culture of relentless innovation.

  • SELF RELIANCE
  • SOLIDARITY
  • ENGINEERING MINDSET
  • MATERIAL OBSESSION

If you are ready to follow your compass with Stone Island, apply now!

Client Advisor Full-Time M/F - London Soho employer: Moncler Group

At Stone Island, we pride ourselves on fostering a vibrant and inclusive work culture that champions individuality and innovation. As a Client Advisor in our London Soho store, you will not only have the opportunity to engage with a passionate community but also benefit from ongoing professional development and a commitment to employee growth. Join us to be part of a brand that values self-reliance and solidarity, while enjoying the unique advantages of working in one of London's most dynamic retail environments.
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Contact Detail:

Moncler Group Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Client Advisor Full-Time M/F - London Soho

✨Tip Number 1

Get to know the brand inside out! Before your interview, dive deep into Stone Island's history, values, and product lines. This will not only impress your interviewers but also help you connect with the company's spirit.

✨Tip Number 2

Practice your sales pitch! Think about how you would sell a Stone Island piece to a customer. Highlight your passion for luxury fashion and be ready to share your insights on fabrics and styles during the interview.

✨Tip Number 3

Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even refer you directly, which can give you a leg up in the application process.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Stone Island famiglia.

We think you need these skills to ace Client Advisor Full-Time M/F - London Soho

Product Knowledge
Sales Skills
Cross-Selling
Visual Merchandising
Stock Management
Communication Skills
Client Service
Understanding of Luxury Sector
Fluency in English and Mandarin
Digital Awareness
Adaptability
Experience in Luxury Fashion/Retail

Some tips for your application 🫑

Show Your Passion: When you're writing your application, let your passion for retail and luxury fashion shine through. We want to see that you truly care about the industry and understand what makes it tick!

Tailor Your CV: Make sure your CV is tailored to the Client Advisor role. Highlight any previous sales experience and your knowledge of luxury products. We love seeing how your background aligns with our values and the role itself.

Be Authentic: Don’t be afraid to show your personality in your application. We value authenticity and want to know who you are beyond your qualifications. Share your unique experiences and how they’ve shaped your approach to client service.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you’re serious about joining our famiglia!

How to prepare for a job interview at Moncler Group

✨Know Your Stuff

Make sure you have a solid understanding of Stone Island's collections and the unique materials they use. Brush up on the brand's history and values, as this will show your genuine interest and help you connect with the interviewers.

✨Show Your Sales Savvy

Prepare to discuss your previous sales experiences, especially in luxury retail. Think of specific examples where you drove sales or provided exceptional client service. This will demonstrate your ability to contribute to the team’s success.

✨Embrace the Spirit

Familiarise yourself with the core values of Stone Island: self-reliance, solidarity, engineering mindset, and material obsession. Be ready to share how these resonate with you and how you embody them in your work.

✨Be Ready for a Fast-Paced Environment

Since the role involves working in a dynamic setting, prepare to discuss how you handle change and pressure. Share examples of how you've thrived in similar environments, showcasing your adaptability and problem-solving skills.

Client Advisor Full-Time M/F - London Soho
Moncler Group
Location: London

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