Full-Time Client Advisor F/M - Lighthouse London Soho

Full-Time Client Advisor F/M - Lighthouse London Soho

Full-Time 25000 - 30000 € / year (est.) No home office possible
Moncler Group

At a Glance

  • Tasks: Engage with customers, drive sales, and maintain store standards in a luxury fashion environment.
  • Company: Join the iconic Stone Island team, known for its independent spirit and innovation.
  • Benefits: Competitive salary, inclusive culture, and opportunities for personal and professional growth.
  • Other info: Embrace a fast-paced environment with a focus on self-reliance and solidarity.
  • Why this job: Be part of a dynamic team that values creativity and individuality in the luxury fashion sector.
  • Qualifications: Sales experience, passion for retail, and strong communication skills are essential.

The predicted salary is between 25000 - 30000 € per year.

We are Stone Island. Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass.

The Role: Client Advisor

At Stone Island, we are always looking for people who share our spirit and values to drive our company forward. We are currently looking for a full‑time Client Advisor to join our team at the London Soho store.

Your Impact

  • PRODUCT KNOWLEDGE
    Has strong knowledge of the collection. Provides insights on fabrics and products specificities.
  • BUSINESS
    Drives Sales, achieving individual results and contributing to the team ones. Maximises sales opportunity leveraging cross‑selling.
  • OPERATIONS / STOCK MANAGEMENT
    Supports BOH organization and procedures implementation as well as replenishment / transfer activities. Supports the maintenance of the store’s visual merchandising standards. Opening and closing responsibilities.

Key Qualifications

  • Previous experience in sales roles.
  • Experience in structured luxury fashion/retail companies is a plus.
  • Previous international experience both in professional and non‑professional contexts.
  • Passion for retail, client service and the luxury fashion industry.
  • Excellent understanding of the luxury sector and product sensitivity.
  • Strong communication skills.
  • Willingness to evolve in the organisation.
  • Fluency & sophistication in English and another language is a plus.
  • Digitally aware and open to new ways of working.
  • Ability to work in a fast‑paced, changing environment.

At Stone Island we aren’t led by conventions or trends, but by our own compass. Shared values we put into practice everyday to maintain our unique culture of relentless innovation: SELF RELIANCE | SOLIDARITY | ENGINEERING MINDSET | MATERIAL OBSESSION.

If you are ready to follow your compass with Stone Island, apply now!

Moncler is an equal opportunity employer, which means we do not discriminate on the basis of ethnic origin, skin colour, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Full-Time Client Advisor F/M - Lighthouse London Soho employer: Moncler Group

At Stone Island, we pride ourselves on fostering a vibrant and inclusive work culture that champions individuality and innovation. As a Full-Time Client Advisor in our London Soho store, you will not only have the opportunity to engage with a passionate community but also benefit from ongoing professional development and a commitment to employee growth. Join us in a dynamic environment where your contributions are valued, and your career can flourish alongside our iconic brand.

Moncler Group

Contact Detail:

Moncler Group Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Full-Time Client Advisor F/M - Lighthouse London Soho

Tip Number 1

Get to know the brand inside out! Dive deep into Stone Island's history, values, and product lines. This knowledge will not only impress during interviews but also help you connect with the team and customers.

Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Stone Island. Personal connections can make a huge difference!

Tip Number 3

Show off your passion for luxury fashion! When you get the chance to chat with interviewers, share your thoughts on current trends and how they relate to Stone Island’s unique style. Let your enthusiasm shine through!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Stone Island famiglia.

We think you need these skills to ace Full-Time Client Advisor F/M - Lighthouse London Soho

Product Knowledge
Sales Skills
Cross-Selling
Visual Merchandising
Stock Management
Communication Skills
Client Service

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your passion for retail and the luxury fashion industry shine through. We want to see that you truly care about what you do and that you resonate with our values at Stone Island.

Highlight Relevant Experience:Make sure to showcase any previous sales roles or experience in luxury fashion. We love seeing how your background aligns with the Client Advisor role, so don’t hold back on those details!

Be Authentic:We value self-reliance and individuality, so be yourself in your application. Share your unique story and how it connects to our spirit at Stone Island. Authenticity goes a long way!

Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and commitment to joining our famiglia!

How to prepare for a job interview at Moncler Group

Know Your Stuff

Make sure you have a solid understanding of Stone Island's collections and the unique materials they use. Brush up on the specifics of their products, as this will show your passion for the brand and help you engage with potential customers.

Showcase Your Sales Skills

Prepare to discuss your previous sales experiences and how you've driven results in past roles. Think of specific examples where you maximised sales opportunities or successfully cross-sold products, as this aligns perfectly with what they're looking for.

Embrace the Culture

Familiarise yourself with Stone Island's values like self-reliance and solidarity. During the interview, express how these values resonate with you and how you can contribute to maintaining their unique culture. This will demonstrate that you're not just looking for a job, but a place where you truly belong.

Be Ready for Fast-Paced Questions

Since the role involves working in a dynamic environment, be prepared for questions that assess your adaptability. Think of scenarios where you've thrived under pressure or adapted to change quickly, and share those experiences to highlight your suitability for the role.