At a Glance
- Tasks: Engage with customers, drive sales, and share your passion for luxury fashion.
- Company: Join the iconic Stone Island community at Harrods in London.
- Benefits: Competitive pay, inclusive culture, and opportunities for personal growth.
- Other info: Dynamic work environment with a focus on teamwork and creativity.
- Why this job: Be part of a brand that values innovation and self-reliance.
- Qualifications: Sales experience and a love for luxury fashion are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are Stone Island. Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass.
The Role: Client Advisor
At Stone Island, we are always looking for people who share our spirit and values to drive our company forward. We are currently looking for a full‑time Client Advisor to join our team at the London Harrods department store.
Your Impact
- PRODUCT KNOWLEDGE
Has strong knowledge of the collection. Provides insights on fabrics and products specificities. - BUSINESS
Drives sales, achieving individual results and contributing to the team ones. Maximises sales opportunity leveraging cross‑selling. - OPERATIONS / STOCK MANAGEMENT
Supports BOH organization and procedures implementation as well as replenishment / transfer activities. Supports the maintenance of the store’s visual merchandising standards. Opening and closing responsibilities.
Qualifications
- Previous experience in sales roles; Experience in structured luxury fashion/retail companies is a plus;
- Previous international experience both in professional and non-professional contexts;
- Passion for retail, client service and the luxury fashion industry;
- Excellent understanding of the luxury sector and product sensitivity;
- Strong communication skills;
- Willingness to evolve in the organisation;
- Fluency & sophistication in English, Mandarin, and another language is a plus;
- Digitally aware and open to new ways of working;
- Ability to work in a fast‑paced, changing environment.
Shared Values
At Stone Island we aren’t led by conventions or trends, but by our own compass. Shared values we put into practice everyday to maintain our unique culture of relentless innovation. SELF RELIANCE | SOLIDARITY | ENGINEERING MINDSET | MATERIAL OBSESSION
If you are ready to follow your compass with Stone Island, apply now!
Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of ethnic origin, skin colour, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Client Advisor F/M - London Harrods employer: Moncler Group
At Stone Island, we pride ourselves on fostering a vibrant and inclusive work culture that champions individuality and innovation. As a Client Advisor at our prestigious London Harrods location, you will not only engage with a diverse clientele but also benefit from extensive training and growth opportunities within the luxury fashion sector. Join us to be part of a community that values self-reliance, solidarity, and a passion for excellence, all while working in one of the most iconic retail environments in the world.