Deputy Operations Manager - Aged Mental Health in London

Monash Health exists to reimagine care, so that people can live their best lives. We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience. As a leading academic health service, we're committed to providing tomorrow's care today by integrating research, teaching and training into everyday practice. Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south‑east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.

About the Mental Health Program

Monash Health Mental Health Services provides a range of community, bed-based and specialist services covering the Casey, Cardinia, Greater Dandenong, Kingston and Monash local government areas. The Program has an operational budget of $359 million and employs approximately 1,540 EFT, representing over 1,950 staff.

About the Role

Join our team as a Deputy Operations Manager - Older Adult Mental Health. In this role, you will support the Operations Manager with the strategic, clinical and operational performance of inpatient, community and residential mental health and wellbeing services for older adults, across Casey Hospital, Dandenong Hospital, Monash Medical Centre Clayton and Kingston Centre. This is a Full-Time, Ongoing role, working across Casey Hospital, Dandenong Hospital, Monash Medical Centre Clayton and Kingston Centre.

You will promote high-quality patient outcomes and contribute to performance targets within budget, while supporting professional leadership and development and fostering a positive, engaged workplace culture. You'll also contribute to negotiations with designated services around clinical services, resource allocation and key performance indicators. As a role model for Monash Health's core values, you will provide effective support in the coordination and oversight of others, and, with support from the Operations Manager, build strong relationships with key stakeholders, both within Monash Health and externally. You bring a proven history of leadership and change management, and will support the implementation of models of care that ensure streamlined, effective access to services and the delivery of exceptional person‑centred healthcare.

About You

You are a big-picture thinker, an innovator, a mentor and a coach, someone who motivates and inspires others to meet every challenge. You understand current and future health care directions, changing professional trends and industrial platforms, and bring strategic clarity to complex operational environments. We'd love to hear from you if:

• You have demonstrated leadership experience within a large, complex healthcare organisation.
• You have a track record of effective change management, coaching and professional development.
• You have a sound understanding of governance frameworks, and a demonstrated capacity to drive continuous quality and safety improvement.
• You have experience leading clinical areas through accreditation processes, including the National Safety and Quality Health Service (NSQHS) Standards.
• You have a strong understanding of healthcare financial systems, including budgeting, cost and revenue management.
• You bring superior people and communication skills, including relationship building, conflict resolution, and the ability to influence and facilitate open discussion.

What You Need

• A tertiary qualification in nursing/midwifery, medicine or allied health.
• Registration with AHPRA (and consent to ongoing registration checks), or eligibility for membership with the peak professional body for self‑regulated professionals.
• Recent management and leadership experience demonstrating the appropriate competencies and skills.
• Membership with a relevant professional association.

In Return

In return, you'll be joining a senior leadership team backed by the scale and support of Monash Health's Mental Health Program. Here's a taste of what's on offer:

• The opportunity to shape mental health and wellbeing services for older adults across multiple sites.
• A supportive Operations Manager and broader Mental Health Program leadership team.
• Salary packaging options that increase your take‑home pay.
• Ongoing professional development and leadership opportunities within Monash Health.

Our Culture and Values

At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future‑focused, underpinned by clear values and a commitment to continuous improvement. Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence. You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do. We are Full Hearted, Open Minded and All In, enabling excellent service delivery and a positive candidate and employee experience every time. We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.