At a Glance
- Tasks: Provide essential admin support to the Complex Care team and ensure smooth operations.
- Company: Join Monash Health, a leading academic health service with over 175 years of experience.
- Benefits: Be part of a passionate team with opportunities for personal growth and professional development.
- Other info: Enjoy a culture that values inclusivity, innovation, and continuous improvement.
- Why this job: Make a real impact on vulnerable patients while working in a supportive environment.
- Qualifications: Proficient in Microsoft Office and excellent communication skills are a must.
The predicted salary is between 37035 - 45265 £ per year.
Monash Health exists to reimagine care, so that people can live their best lives. We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience. As a leading academic health service, we're committed to providing tomorrow's care today by integrating research, teaching and training into everyday practice. Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.
About the Role
We are now looking for a highly motivated and experienced Administration Officer to join this passionate and specialised service to provide day to day administrative support to the Complex Care team. Your specific responsibilities in this role will include:
- Providing high quality customer related service, and varied office, administration and clerical duties
- Ensuring accurate compilation of data to enable issuing of monthly invoices to both Internal and External stakeholders
- Supporting the Team Leader and broader Complex Care team in the development, quality enhancement and evaluation of Complex Care services.
- Assuming responsibility for relevant administrative portfolios as directed by the Team Leader/Operational Manager
- Assisting team members with computer related issues, data entry and minute taking
- Monitoring team movement as well as keeping record of equipment ins and outs
- Stock maintenance and ordering
- Fleet vehicle maintenance and use as required
About You
Through your previous experience, you can demonstrate:
- Proficient computer skills, using Microsoft (Windows and Office including Excel) and other hospital based reporting programs, such as iPM, EMR, SMR and HMS.
- Demonstrated accountability for providing high quality service
- Proven ability to apply excellent critical thinking skills
- Advanced written and verbal communication skills to effectively assist with family/ staff enquiries
- Excellent documentation skills and attention to detail to ensure accurate data entry and efficient office processes to ensure best practice
You are a dedicated professional and can demonstrate initiative and sound judgement in both decision-making and work planning. Previous experience in a hospital setting will be highly regarded and experience with hospital based reporting systems is highly desirable.
In Return
This role offers you a real opportunity to make a significant contribution to a dedicated and passionate team, providing care to some of the hospitals most vulnerable patients. You will be a highly valued member of a close knit team, while simultaneously benefiting from being included in the larger Children’s program. You’ll be supported by a highly experienced and well regarded management team that values your contribution and is serious about your personal growth and professional development.
Our Culture and Values
At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement. Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence. You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do. We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.
Administrative Officer - Childrens in London employer: Monash Health
Monash Health is an exceptional employer, dedicated to fostering a supportive and mentally healthy workplace for its staff. With a strong emphasis on employee wellbeing, the BeWell Program offers unique opportunities for professional growth and development in a collaborative environment across multiple sites in Victoria. Join us to make a meaningful impact while enjoying a culture that prioritises mental health and wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Officer - Childrens in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Monash Health.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Monash Health.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Monash Health, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Administrative Officer - Childrens in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Monash Health.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Monash Health.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Monash Health. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Monash Health. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Monash Health
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Monash Health’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
