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- Tasks: Generate sales leads and nurture customer relationships in a dynamic office environment.
- Company: Join Monarch, a leading distributor of water softeners in the UK.
- Benefits: Enjoy 25 days holiday, ongoing training, and employee discounts.
- Why this job: Make a real impact by providing exceptional customer service and innovative water solutions.
- Qualifications: Sales experience and strong communication skills are essential.
- Other info: Be part of a high-performing team with great career progression opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Monarch is a leading distributor of water softeners in the UK, with a strong focus on delivering exceptional customer service and high-quality products. We are currently looking for an enthusiastic and motivated Internal Sales Advisor to join our team. In this role, you will play a key role in generating new sales leads and nurturing existing customer relationships. You will also be responsible for assisting customers with their sales inquiries, providing product information, and offering solutions to their water softener needs.
This role is office based position, based in Diss. Monday - Friday. 12 Month FTC.
Responsibilities:- Generate and qualify leads for the sales team.
- Nurture relationships with existing customers to maximize sales opportunities.
- Provide information about our products and services to customers and explain their benefits.
- Identify customer needs and offer suitable water softener solutions.
- Work closely with the sales team to achieve sales targets and objectives.
- Maintain accurate records of customer interactions and sales activities.
- Assist customers with their sales inquiries via phone, email, and online chat.
- Stay up-to-date with product knowledge and industry trends.
- Deliver exceptional customer service at all times.
- Proven work experience in sales, preferably in a customer service role.
- Strong communication and interpersonal skills.
- Excellent problem-solving abilities.
- Ability to understand customer needs and recommend suitable solutions.
- Self-motivated and target-driven.
- Ability to work well in a team.
- Knowledge of water softeners or plumbing industry is a plus.
- Proficient in using CRM software.
- Positive attitude and willingness to learn.
- Ability to multitask and prioritize tasks effectively.
If you are passionate about sales and providing exceptional customer service, we would love to hear from you.
Benefits:- 25 days holiday + bank holidays
- Ongoing training
- Tiered structure allowing progression and future career paths.
- Working as part of a high performing successful team
- Employee discounts and staff incentives
- Company pension
- Free parking
- On-site parking
Internal Sales Advisor in Diss employer: Monarch
Contact Detail:
Monarch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Advisor in Diss
✨Tip Number 1
Get to know the company inside out! Research Monarch and its products, especially water softeners. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your pitch! Be ready to explain how your sales experience aligns with the role of Internal Sales Advisor. Highlight your customer service skills and how you can generate leads and nurture relationships.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Monarch.
We think you need these skills to ace Internal Sales Advisor in Diss
Some tips for your application 🫡
Show Your Passion for Sales: When writing your application, let your enthusiasm for sales shine through! Share specific examples of how you've successfully engaged with customers and closed deals in the past. We love candidates who are genuinely excited about helping others find the right solutions.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills that match the job description. Mention any previous roles in customer service or sales, and how they’ve prepared you for this Internal Sales Advisor position with us.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate candidates who can communicate effectively, as this is key in our customer-focused environment.
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures that your application gets to the right people quickly. Plus, it shows us that you’re proactive and keen to join our team!
How to prepare for a job interview at Monarch
✨Know Your Products
Before the interview, make sure you have a solid understanding of water softeners and their benefits. Research Monarch's product range and be ready to discuss how these products can solve customer problems. This will show your enthusiasm for the role and your commitment to providing exceptional customer service.
✨Showcase Your Sales Skills
Prepare examples from your past experiences that highlight your sales achievements and customer interactions. Think about specific situations where you successfully generated leads or nurtured customer relationships. This will demonstrate your ability to meet the responsibilities of the Internal Sales Advisor role.
✨Practice Active Listening
During the interview, practice active listening by paying close attention to the questions asked and responding thoughtfully. This will not only help you answer accurately but also showcase your strong communication skills, which are crucial for this position.
✨Ask Insightful Questions
Prepare a few insightful questions to ask at the end of the interview. Inquire about the team dynamics, sales targets, or training opportunities. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
