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- Tasks: Welcome guests, manage bookings, and ensure a smooth check-in/check-out process.
- Company: Monarch House offers luxury serviced apartments in a prime Kensington location.
- Benefits: Enjoy a vibrant work environment with opportunities for growth and development.
- Why this job: Join a passionate team and create memorable experiences for guests in a stunning setting.
- Qualifications: No prior experience required; just bring your enthusiasm and great communication skills.
- Other info: Perfect for students looking for flexible hours in a dynamic hospitality role.
The predicted salary is between 24000 - 36000 £ per year.
Monarch house has everything you need to create your home away from home. Perfectly situated on Kensington High Street just across the way from Holland Park. Monarch House is a collection of one, two, three and four bedroom 4* luxury service apartments that offer comfort, calm and convenience to all.
We are looking for a passionate and driven Receptionist to become part of our wonderful team.
Receptionist employer: Monarch House
Contact Detail:
Monarch House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with Monarch House and its offerings. Understanding the luxury service apartments and their unique features will help you engage confidently with potential guests and demonstrate your passion for the role.
✨Tip Number 2
Practice your customer service skills. As a Receptionist, you'll be the first point of contact for guests, so honing your communication and problem-solving abilities will make you stand out during the interview process.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying and interviewing.
✨Tip Number 4
Showcase your enthusiasm for hospitality. During any interactions, whether in person or online, express your genuine interest in providing excellent service and creating memorable experiences for guests.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and skills required for the Receptionist position at Monarch House. Tailor your application to highlight relevant experience.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and customer service. Mention why you want to work at Monarch House and how your skills align with their values.
Highlight Relevant Experience: In your CV, emphasise any previous experience in reception or customer-facing roles. Include specific examples of how you've provided excellent service or handled challenging situations.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammar errors, and ensure that your contact information is correct. A polished application shows attention to detail.
How to prepare for a job interview at Monarch House
✨Know the Company
Before your interview, take some time to research Monarch House. Understand their values, the services they offer, and what makes them unique in the hospitality industry. This will help you tailor your answers and show genuine interest.
✨Showcase Your Communication Skills
As a receptionist, excellent communication is key. Be prepared to demonstrate your verbal and written communication skills during the interview. Practice answering common questions clearly and confidently.
✨Highlight Your Customer Service Experience
Think of specific examples from your past roles where you provided exceptional customer service. Be ready to discuss how you handled difficult situations and ensured guest satisfaction, as this is crucial for the role.
✨Dress Professionally
First impressions matter! Dress smartly and professionally for your interview. This not only shows respect for the interviewers but also reflects the standards of the hospitality industry.
