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- Tasks: Supervise housekeeping, ensuring top-notch cleanliness and guest satisfaction.
- Company: Luxury serviced apartments on Kensington High Street, offering a home away from home.
- Benefits: Competitive salary, training opportunities, social activities, and recognition programs.
- Other info: Dynamic work environment with excellent career growth potential.
- Why this job: Join a passionate team and create memorable experiences for guests in a luxury setting.
- Qualifications: 1+ year experience as a Housekeeping Supervisor in a 4/5* property.
The predicted salary is between 25000 - 30000 £ per year.
Monarch house has everything you need to create your home away from home. Perfectly situated on Kensington High Street just across the way from Holland Park. Monarch House is a collection of one, two, three and four bedroom 4* luxury service apartments that offer comfort, calm and convenience to all. We are looking for a passionate and driven Housekeeping Supervisor to join our wonderful team at Monarch House delivering excellent standards and memorable experiences for our guests.
What you'll do:
- Work closely with the Housekeeping Management Team to ensure the smooth running of the departments
- Focus on checking guest bedrooms to ensure high standard of cleanliness are maintained
- Supervise, mentor and develop the Room Attendants assigned to your section
- Conduct training and ensure hotel policies and procedures, including health and safety requirements, are adhered to
- Assist with the management of stock, reporting loss, discrepancies and order requirements
- Pay special attention to any additional cleaning or maintenance required in all rooms, including areas specific to outside contractors (such as window cleaning)
Who you are:
- Minimum of 1 year's experience as a Housekeeping Supervisor in a 4/5* property
- Excellent spoken and written English
- Polite, professional, friendly and confident in approach
- Able to work 5 days out of 7, and may be required to work different shifts
- IT literate, comfortable working with Opera and Triton
- Well-organised, and able to remain calm under pressure
What we will offer you:
- Excellent Training and Career Development opportunities
- Competitive Salary
- Award and Recognition Programs
- Service charge and benefits
- Social Activities
- Dry cleaning facilities
- Lucrative referral scheme
Floor Supervisor in London employer: Monarch House
Contact Detail:
Monarch House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at places like Monarch House. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by researching Monarch House and its values. Show us that you understand what makes our service special and how you can contribute to maintaining those high standards.
✨Tip Number 3
Practice common interview questions related to housekeeping management. Think about scenarios where you've had to handle challenges or train staff, and be ready to share those experiences with us.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Monarch House.
We think you need these skills to ace Floor Supervisor in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about joining our team at Monarch House and delivering excellent standards for our guests.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience as a Housekeeping Supervisor. We love seeing how your skills align with what we're looking for, so don’t be shy about showcasing your achievements in previous roles!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your written English is polished and professional. This is your chance to impress us with your communication skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Monarch House
✨Know Your Stuff
Before the interview, make sure you’re familiar with Monarch House and its values. Research their approach to guest experience and cleanliness standards. This will help you demonstrate your passion for the role and show that you’re genuinely interested in being part of their team.
✨Showcase Your Experience
Be ready to discuss your previous experience as a Housekeeping Supervisor. Prepare specific examples of how you’ve maintained high standards of cleanliness and mentored staff. This will highlight your ability to meet the expectations of the role and reassure them that you can handle the responsibilities.
✨Demonstrate Your Leadership Skills
As a supervisor, you’ll need to lead and motivate your team. Think of instances where you’ve successfully trained or developed staff. Share these stories during the interview to illustrate your leadership style and how you can contribute to a positive work environment at Monarch House.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how they measure success in the housekeeping department. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.