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- Tasks: Lead a passionate team to maintain exceptional cleanliness and guest satisfaction.
- Company: Luxury service apartments in a prime Kensington location.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Why this job: Make a real impact on guest experiences in a vibrant hospitality setting.
- Qualifications: Experience in housekeeping management and strong leadership skills.
- Other info: Join a dynamic team with opportunities for growth and creativity.
The predicted salary is between 36000 - 60000 £ per year.
Monarch House has everything you need to create your home away from home. Perfectly situated on Kensington High Street just across the way from Holland Park, Monarch House is a collection of one, two, three and four bedroom 4* luxury service apartments that offer comfort, calm and convenience to all.
We are looking for a passionate and driven Executive Housekeeping Manager to lead our wonderful team at Monarch House delivering excellent standards and memorable experiences for our guests.
What you’ll do:
- You will lead and inspire your team in delivering and maintaining exceptional cleanliness standards.
- You will ensure that the Housekeeping department delivers prompt, efficient and courteous service to our guests.
- You will build a guest-focused culture within Housekeeping where every member of the team should feel they can make a contribution to guest satisfaction.
- To proactively monitor all aspects of expenditure and take remedial action.
- Find credible business solutions to address operational issues relating to product or service.
- To have well-planned rosters to ensure that payroll spend is in line with forecasted occupancy/revenue and budgets, flexing them according to changing business needs.
- To recruit, retain and develop high performing employees that uphold the hospitality values of the Business.
Who you are:
Executive Housekeeper employer: Monarch House
Contact Detail:
Monarch House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Housekeeper
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Executive Housekeeper role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your passion! When you get the chance to chat with potential employers, make sure to express your enthusiasm for creating memorable experiences for guests. Share specific examples of how you've led teams to achieve exceptional cleanliness standards in the past.
✨Tip Number 3
Prepare for interviews by researching the company culture at Monarch House. Understand their values and think about how you can contribute to building a guest-focused culture within the Housekeeping team. Tailor your responses to show that you align with their mission.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Monarch House team and ready to lead with excellence.
We think you need these skills to ace Executive Housekeeper
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about leading a team and creating memorable experiences for guests at Monarch House.
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping management. We’re looking for someone who can maintain exceptional cleanliness standards, so showcase any past roles where you've done just that!
Be Specific: In your cover letter, provide specific examples of how you've built a guest-focused culture in previous positions. We love seeing concrete achievements that demonstrate your ability to inspire and lead a team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Monarch House.
How to prepare for a job interview at Monarch House
✨Know Your Stuff
Before the interview, make sure you understand the role of an Executive Housekeeper inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like maintaining cleanliness standards and building a guest-focused culture. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a potential leader, it's crucial to demonstrate your ability to inspire and manage a team. Prepare examples from your past experiences where you've successfully led a team, tackled operational issues, or improved service standards. This will highlight your capability to build a high-performing team at Monarch House.
✨Be Guest-Centric
Since the role focuses on guest satisfaction, think about how you can contribute to creating memorable experiences for guests. Be ready to discuss specific strategies you've implemented in previous roles to enhance guest satisfaction and how you plan to instil a guest-focused culture within the housekeeping team.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if Monarch House is the right fit for you. Ask about their approach to staff development and how they measure success in the housekeeping department.
