An opportunity has arisen for a Regional Support Manager to join our leadership team at RDCP Care.
We believe exceptional care starts with exceptional leadership. We are looking for a Regional Support Manager to join our leadership team, supporting care and nursing homes in Nottingham, Derbyshire and Staffordshire.
This is a rewarding and varied role where you'll work alongside Home Managers to strengthen clinical practice, improve quality, support service development and help our homes achieve the very best outcomes for the people we support.
You'll be joining an experienced, approachable and supportive team who are passionate about delivering high-quality care and developing our teams.
About RDCP Care
At RDCP Care, we have 19 residential and nursing homes across Yorkshire, the Midlands and North Wales. Our homes provide high-quality care for older people, individuals living with dementia and those with complex care needs.
The Regional Support Manager role will support homes across locations including Nottinghamshire, Derbyshire and Burton-on-Trent, working closely with Home Managers to provide operational, clinical and leadership support.
About the Role
As Regional Support Manager, you'll play a key role in supporting Home Managers to deliver safe, effective and person-centred care while driving continuous improvement across the region.
You'll provide leadership, coaching and guidance, helping managers overcome challenges, develop their teams and maintain excellent clinical and regulatory standards.
You'll help create a positive culture where people feel supported. We're looking for someone who is passionate about delivering outstanding care and developing others.
Further responsibilities include but are not limited to:
- Provide leadership, mentoring and professional support to Home Managers
- Support homes to achieve and maintain high standards of care, governance and regulatory compliance
- Work with managers to develop and implement quality improvement plans, monitoring progress and celebrating success
- Carry out clinical and quality audits, identifying opportunities to improve outcomes for residents
- Support managers with clinical governance, nursing practice and compliance, performance management, absence management and wellbeing
- Facilitate clinical supervision and support nurse revalidation
- Support managers through safeguarding concerns, investigations and learning, ensuring best practice and positive outcomes
- Support homes to maximise occupancy by promoting excellent standards, positive relationships and a welcoming service
- Build strong relationships with residents, relatives and external stakeholders.
- Work collaboratively with the Senior Leadership Team to drive continuous improvement
About You
- Registered Nurse qualification with a current unrestricted NMC PIN.
- Previous leadership experience and excellent knowledge of CQC regulations, clinical governance, adult social care legislation and regulatory requirements.
- Experience supporting quality improvement and service development.
- A full UK driving licence due to regular travel throughout the region.
Why Join RDCP Care?
At RDCP Care, you'll become part of a leadership team that values collaboration and continuous improvement.
We offer:
- A competitive salary, £60,000-65,000 per annum, dependent on experience.
- The opportunity to join a supportive and experienced Leadership Team.
- A varied and rewarding role where you can make a difference to the quality of care across our homes.
- Contributory pension scheme
- 5.6 weeks Annual Leave per annum, exclusive of Bank Holidays
Application Process: To apply for or discuss this opportunity further, please apply with your CV and Cover letter, we look forward to hearing from you.
All roles are subject to satisfactory DBS checks and references.
Due to the high volume of applications that we receive, we are unable to respond to each applicant individually. We appreciate your interest in joining the RDCP Care team and thank you for taking the time to apply.
Regional Manager in Derby employer: Monarch Healthcare Careers
Coton House Residential Home is an exceptional employer that values the importance of nutritious, home-cooked meals in enhancing the health and wellbeing of our residents. Located in Wolverhampton, we foster a warm and supportive work culture where our team members can thrive, with opportunities for personal growth and development in the care sector. Join us to make a meaningful impact in the lives of older adults and those living with dementia, all while enjoying a fulfilling role in a dedicated and caring environment.
Contact Details:
Monarch Healthcare Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Manager in Derby
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Monarch Healthcare Careers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Monarch Healthcare Careers!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Monarch Healthcare Careers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Monarch Healthcare Careers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Monarch Healthcare Careers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Monarch Healthcare Careers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!