Implementation Consultant in Manchester

Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers that power millions of events. In the age of digital transformation, our comprehensive platform offers event professionals leading-edge SaaS technology that provides a 360 view of their business, allowing them to cut costs, save time, and increase revenue.

As an Implementation Consultant, you will be part of a motivated and highly skilled team that designs, develops, deploys, personalizes, and supports client onboardings while having the opportunity to be exposed to a wide variety of services and technologies. Implementation Consultants play a critical role at Momentus Technologies, helping to ensure the success of our customers by demonstrating the value of the platform and painting the vision of what's technically possible.

Responsibilities:

• Manage CRM and ERP software implementation projects for clients with 5-500 users.
• Participate in functional and technical working groups and progress meetings.
• Identify business needs, document requirements, and ensure a smooth delivery through our Best Practices Playbooks while supporting clients through the implementation process.
• Work closely with the Implementation Team, including Project Managers, Principal Consultants and Technical Services resources.
• Design and deliver key stakeholder training on system configuration as well as end user training.
• Basic project management tasks including the creation of onsite agendas, project task list follow up, escalation of issues to Project Manager & Leadership to keep the project within defined scope and timeline.

Requirements:

• 1+ Years of experience in Enterprise SaaS or Software Implementation.
• 2+ Years of experience as an Implementation Consultant acting as a billable resource with a utilization target.
• Excellent organizational, written, and verbal communication skills.
• Fluency in the English language.
• Ability and availability for travel (up to 40%) to customer sites for face-to-face meetings, as requested by the customer.

Preferred Qualifications:

• Self-motivated and perform independently in a fast-paced environment.
• Communicates clearly, delivering highly complex information in a polished, precise and compelling manner.
• Effectively collaborates, readily involving others when necessary to successfully accomplish individual and group goals.
• Solution-focused while putting the Customer experience first.
• Experience with Mavenlink (Kantata) and/or Momentus Software a plus.
• Venue and/or Exhibition industry experience preferred but not required.

Working at Momentus:

Surround yourself with highly motivated co-workers who encourage you to be your best each day. Momentus offers career opportunities in a collaborative, high-growth environment where you can make a direct impact on our product and customers. We offer competitive compensation plus high-quality benefits including remote work and professional development opportunities.