At a Glance
- Tasks: Assist with administrative duties in the Housekeeping Department and manage guest requests.
- Company: Join a vibrant hotel team focused on exceptional guest experiences.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Fast-paced environment with a chance to grow your hospitality career.
- Why this job: Be the backbone of our housekeeping team and ensure guests feel at home.
- Qualifications: Strong communication skills and a knack for organisation.
The predicted salary is between 20000 - 25000 € per year.
Assisting all administrative duties pertaining to Housekeeping Department. Handling phone calls, liaising with guests and internal staff on their requirements or requests. Accounting for all floor key-cards and phones. Checking all key-cards at the start of shift before issuance and end of shift. Handling messages, enquiries and complaints from guests and staff. Handling and recording all lost and found items and channelling all valuables to Executive Housekeeper. Updating hotel status, VIP, special guest requests into the system. Printing Room Discrepancy Report to verify physical room status and reconfirming with Front Office. Ensuring that all maintenance work order forms are promptly made out and followed through.
Housekeeping Coordinator in London employer: Momentus Hotel Alexandra
As a Housekeeping Coordinator at our esteemed hotel, you will thrive in a supportive and dynamic work environment that prioritises employee well-being and professional growth. We offer competitive benefits, a collaborative culture, and opportunities for advancement within the hospitality industry, all set against the backdrop of a vibrant location that attracts diverse guests and fosters a sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work in housekeeping or hotel management. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Practice your communication skills! As a Housekeeping Coordinator, you'll be liaising with guests and staff all day. Role-play common scenarios with a friend to boost your confidence and ensure you're ready to handle any situation that comes your way.
✨Tip Number 3
Show off your organisational skills! Create a mock-up of how you would manage key-cards and lost & found items. This will not only impress potential employers but also give you a chance to demonstrate your proactive approach to the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team, which is always a bonus in the eyes of hiring managers.
We think you need these skills to ace Housekeeping Coordinator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in administrative duties and customer service. We want to see how your skills match the needs of our Housekeeping Department!
Show Off Your Communication Skills:Since you'll be liaising with guests and staff, it's important to showcase your communication abilities. Use clear and concise language in your application to demonstrate this.
Be Detail-Oriented:Attention to detail is key in this role! When filling out your application, double-check for any errors and ensure all information is accurate, just like you would with key-cards and reports.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Housekeeping Coordinator position!
How to prepare for a job interview at Momentus Hotel Alexandra
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Housekeeping Coordinator. Familiarise yourself with tasks like handling phone calls, managing key-cards, and liaising with guests. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Prepare for Common Scenarios
Think about how you would handle specific situations, such as a guest complaint or a lost item. Practising your responses to these scenarios can demonstrate your problem-solving skills and ability to stay calm under pressure, which are crucial for this role.
✨Showcase Your Communication Skills
Since the job involves liaising with both guests and staff, be ready to highlight your communication abilities. Share examples from past experiences where you effectively managed inquiries or resolved issues, showcasing your interpersonal skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools used for tracking housekeeping requests, or how they handle special guest requests. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
