At a Glance
- Tasks: Lead and train the Reservations team to maximise room bookings and support hotel operations.
- Company: Join a vibrant hotel with a focus on teamwork and guest satisfaction.
- Benefits: Competitive pay, flexible shifts, and opportunities for career advancement.
- Other info: Experience with Opera software is a plus; great for those looking to grow in hospitality.
- Why this job: Be part of a dynamic environment where your leadership can shine and make a difference.
- Qualifications: 2+ years experience in reservations, strong communication skills, and shift flexibility.
The predicted salary is between 25000 - 30000 € per year.
To assist the Reservations Sales Manager in directing & supervising the activities of the Reservation section.
To manage, lead, direct and train the Reservations Sales Officers and Executives in the daily, weekly and monthly operational tasks which support the hotel sales and operational needs.
To ensure maximum room utilization when monitoring room allotments.
To handle all correspondence promptly and prepare statistical data when required.
Taking over the daily task if the Reservations Sales Manager is absent due to some reason.
Requirements
- At least 2 years of prior experience
- Independent
- Good communication skills
- Able to work on shifts
- Prior experience with Opera is an added advantage
Assistant Reservations Sales Manager in London employer: Momentus Hotel Alexandra
As an Assistant Reservations Sales Manager at our esteemed hotel, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. We offer comprehensive training programmes, competitive benefits, and a culture that values teamwork and excellence, all set in a vibrant location that enhances both your professional and personal life. Join us to be part of a dedicated team where your contributions are recognised and rewarded, making every day meaningful and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Reservations Sales Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work in reservations. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to reservations and sales management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your experience with Opera or similar systems during interviews. If you’ve got the skills, flaunt them! It’s all about demonstrating how you can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Assistant Reservations Sales Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience, especially in reservations and sales. We want to see how your skills align with the role of Assistant Reservations Sales Manager, so don’t hold back on showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your experience with Opera if you have it, and share specific examples of how you've led or trained others in previous roles.
Show Off Your Communication Skills:Since good communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We want to see your attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Momentus Hotel Alexandra
✨Know Your Stuff
Make sure you’re familiar with the hotel’s reservation system, especially Opera if you have experience with it. Brush up on your knowledge of room allotments and how to maximise utilisation, as this will likely come up in conversation.
✨Show Your Leadership Skills
Since the role involves managing and training others, be ready to share examples of how you've successfully led a team or trained colleagues in the past. Highlight your communication skills and how you motivate others to achieve their best.
✨Be Ready for Scenario Questions
Prepare for questions that ask how you would handle specific situations, like dealing with a booking error or managing a busy shift. Think through your responses and consider using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what success looks like in this role, or how the Reservations Sales Manager supports the team. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
