Director, Customer Account Manager in London

Experiential and Events ProductionJob Description:About the Role:We're looking for an experienced and confident Account Director to join our Rights Consultancy team, working across European football partnerships for two major global brands.You'll act as a trusted advisor to clients, leading the strategic planning and delivery of complex partnership campaigns while managing relationships with multiple rights holders and agency partners.Working across a range of projects spanning purpose-led activations, digital content, events and hospitality, experiential campaigns, and employee engagement programmes, you'll play a key role in ensuring partnerships deliver meaningful business outcomes.What You'll Be DoingLead the day-to-day management and strategic delivery of sponsorship and partnership programmes.Translate client objectives into integrated activation plans that align with wider brand and sponsorship strategies.Drive the activation of partnership assets across multiple channels and touchpoints.Serve as the primary client contact, providing strategic counsel and ensuring exceptional account delivery.Manage campaign delivery from planning through to execution, reporting, and evaluation.Identify opportunities to grow client accounts through additional projects and services.Oversee significant project budgets, financial reporting, and scope management.Support talent and ambassador relationships, including contractual appearances, approvals, logistics, and briefing processes.Lead, mentor, and develop team members, creating opportunities for growth and progression.Contribute to agency initiatives and support new business opportunities where relevant.Proven ability to lead teams, develop talent, and foster a positive team culture.Outstanding project management skills with exceptional attention to detail.Strong commercial and financial management capabilities.A global agency with local expertise, connecting brands to the things that matter most to their audiences in culture through partnerships in sport, music, film & television, gaming & esports. Our work has won numerous awards, and the industry frequently recognises our people as top performers in their field. We have a fantastic team of 120 in our London HQ and 300 more across offices worldwide, working with incredible clients, including PepsiCo, Vodafone, Nissan, British Gas, Renault, Enterprise Rent-A-Car, McDonald’s, and Just Eat Takeaway.com. Follow us @fuse_agencyVisit us online. Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We will process your personal data in accordance with our Recruitment Privacy Notice.Link to Recruitment Privacy Notice: SummaryLocation: London, London, United KingdomType: Full time