Customer Account Manager - AV in London

Customer Account Manager - AV in London

London Full-Time 51750 - 63250 £ / year (est.) On-site
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At a Glance

  • Tasks: Lead innovative AV campaigns across TV, streaming, and digital platforms.
  • Company: Join Hearts & Science, a dynamic agency shaping the future of media.
  • Benefits: Full-time role with opportunities for career growth and development.
  • Other info: Collaborative culture focused on diversity and inclusion.
  • Why this job: Make a real impact in a rapidly evolving media landscape.
  • Qualifications: Experience in AV planning, strong client relationship skills, and teamwork.

The predicted salary is between 51750 - 63250 £ per year.

Join a team that is helping shape the future of AV planning for one of Hearts United's most established and growing client partnerships. Working across Hargreaves Lansdown, you'll play a key role in delivering innovative, high-impact campaigns across TV, streaming, digital video, audio and cinema, helping clients connect with audiences in more meaningful and effective ways during an exciting period of growth.

As AV Account Director, you'll lead the delivery of best-in-class AV planning and buying across your client portfolio, acting as a trusted partner to clients, media owners and internal agency teams. You'll drive AV strategy and campaign execution across TV, Digital Video, Audio, Cinema and Sponsorship, ensuring activity delivers against client objectives while identifying new opportunities within an evolving media landscape.

You'll work closely with Client Experience, Strategy, Investment, Analytics and Finance teams to develop integrated media solutions, oversee campaign delivery and buying negotiations, and provide strategic guidance through market updates, performance analysis and recommendations. You'll also play an important role in mentoring and developing junior team members, helping build a collaborative, high-performing team culture.

We're looking for someone with strong AV planning and buying experience, excellent client relationship skills and a deep understanding of the UK AV marketplace. You'll be a collaborative communicator who can manage multiple priorities, build trusted partnerships and confidently navigate a rapidly changing media environment.

Experience across TV, digital video and broader AV channels, alongside an interest in audience planning, measurement, advertising technology and AI-enabled ways of working, will help you succeed in this role.

At Hearts United, you'll have the opportunity to grow your career, develop future talent and help deliver outstanding work that challenges convention, celebrates difference and puts collaboration at the heart of everything we do.

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you.

We will process your personal data in accordance with our Recruitment Privacy Notice.

Location: London, London, United Kingdom

Type: Full time

Customer Account Manager - AV in London employer: Momentum Worldwide

At Credera, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. With a flexible hybrid working model and a commitment to employee growth, we offer personalised development opportunities and the chance to work on impactful projects across various public sector clients. Our competitive compensation package and supportive team environment ensure that your contributions are recognised and valued, making it an exciting place to advance your career in cloud technology.

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Contact Details:

Momentum Worldwide Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Account Manager - AV in London

✨Show Your Creative Side

In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Momentum Worldwide and show them what you can bring to the table.

✨Engage in Marketing Communities

Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Momentum Worldwide are looking for.

✨Leverage Social Media

Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Momentum Worldwide on these platforms can catch the eye of recruiters and show you're genuinely interested in them.

✨Attend Industry Events

Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Momentum Worldwide. Bring your business cards and be prepared to chat about how you can contribute!

We think you need these skills to ace Customer Account Manager - AV in London

AV Planning and Buying
Client Relationship Management
Media Strategy Development
Campaign Execution
Negotiation Skills
Performance Analysis
Audience Planning

Some tips for your application 🫡

Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Momentum Worldwide. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.

Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.

Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!

Demonstrate Your Understanding of Momentum Worldwide:Show us that you’ve done your homework! In your application, briefly mention what you admire about Momentum Worldwide’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!

How to prepare for a job interview at Momentum Worldwide

✨Showcase Your Creative Campaigns

Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Momentum Worldwide will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.

✨Know Your Digital Tools Inside Out

If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.

✨Be Ready for Scenario-Based Questions

At Momentum Worldwide, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.

✨Demonstrate Your Passion for Marketing

As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.