Account Director

We are Momentum Worldwide, an award-winning global creative agency with experiences at our heart. We believe in the power of brand acts to connect with modern audiences, by delivering human-centric connected experiences that live and breathe in culture. We are a truly global network that collaborates across borders and without boundaries. Our success is built on an agency-wide commitment to integration – whether sharing the latest technology, supporting individual’s passions, or approaching projects with a unique entrepreneurial mindset. We’re always growing, learning, and defining new paths – so now’s a great time to join in and be a part of our story.

/ ABOUT THIS ROLE

You’ll be working on several accounts, with Microsoft as your focus. Microsoft has been a Momo UK customer for over 10 years, and we’ve recently expanded our work with them to include a global event series, so get your passport ready! This year we’ve already been to the USA, India, Europe, and will soon be heading to Asia.

We need a precise brain on this account, a traditional agency thinker who is a process-driven guru, who can become an on-site legend. We want a true collaborator too – Microsoft is our partner and your colleagues are your collaborators too – you\’ll be working with strategy, creative, design, production, and creative tech as we execute and deliver projects across all physical and virtual events. Based in London, you will provide vital team strategic direction and valuable guidance to the team who are running the day-to-day of these projects.

/ WHAT YOU\’LL DO

As Account Director, you are responsible for the strategic leadership and execution of all elements of your client’s business, as well as acting as a brand guardian. Commercially, you are accountable for delivering revenue & appropriate profitability associated with your areas of responsibility. The role requires someone who can inspire and lead, but also offer best-in-class account handling and client servicing.

You and your team will sit at the center of the action. You are the day-to-day contact for the senior clients, key stakeholders, inter-agency teams, and the cross-discipline internal teams. You ensure the smooth running of campaigns, making sure they are delivered on time, to budget, and that you bring clarity to the creative delivery. You will set the tempo of the business and be able to think strategically and creatively. You will be looking to add value at all stages of campaigns and will be representing the agency on the world stage and helping us build our growing reputation.

To the client, your ability to communicate what is happening, when it needs to happen, and who needs to do that means they have no question that we can execute to the highest standards and trust us with their brand, business, and their personal careers.

/ RESPONSIBILITIES

• Successful oversight and delivery of all Microsoft business with a focus on growing our global client partnership.
• Strategic business leadership crafting unique, innovative, and compelling brand experiences around its flagship properties, managing a team of producers and production team in conjunction with internal project stakeholders.
• Developing and maintaining excellent, trusted client relationships, and with key partners, key stakeholders, and agency teams.
• Protecting the creative product using reason, relationship, and intelligence.
• Assume a leadership role across the inter-agency team and ensure all channels work seamlessly together – leading collaboration with interagency disciplines (including Strategy, Creative, and Production) to translate client briefs into inspiring project plans.
• Developing and maintaining excellent relationships with key partners in the music and entertainment industry.
• Financial reporting is key both internally and externally: You will manage client (often complex) budgets and billing structures whilst internally managing the team resource and scope to ensure that as an agency we are working efficiently and profitably.
• As a key senior member of the Microsoft team, you will work across various verticals outside of your day-to-day work, supporting the team in creating best-in-class work across the consumer portfolio, leveraging internal experts to help sell the agency offering.
• As our client’s trusted partner, you will develop a bulletproof relationship with them in delivering programs that ladder up to brand and business objectives, budget, and global experimental framework.
• It’s important to never settle for okay and be willing to push back to create a flawless (and premium) experience for our clients.
• Having a real eye for detail is crucial.
• Our client’s business is bedded in service so it’s imperative that the selected candidate can personally demonstrate great service in everything we do.
• Provide leadership to the internal teams, offering support as needed and working to nurture direct reports in their own career progression.

/ WHAT WE’RE LOOKING FOR

• Deep understanding of brand experience and ideally experience working with tech clients.
• Experience working on global corporate conferences.
• Ability and confidence to manage complex activation projects to an exceptional standard.
• Agency experience is essential – we will need you to hit the ground running so knowing your briefs from your budgets is key.
• Tenacious and a real can-do attitude – we are a small but mighty team who work to deliver some of the best work within the agency.
• Strong proficiency with deck writing.
• Strong communication, project management, and organizational skills – this account has strongly embedded and important processes so while you will be fully trained on those processes, you’ll need to ensure they are adhered to.
• A proactive thinker who can drive projects forward and identify growth opportunities.
• Not be afraid to get stuck in.
• You are fast enough to keep up with us – and we’re moving at light speed.

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