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- Tasks: Carry out enforcement activities and manage a varied caseload with empathy and professionalism.
- Company: Join a supportive team with a focus on personal and professional growth.
- Benefits: Competitive salary, uncapped commission, and comprehensive training provided.
- Other info: Enjoy 25 days annual leave, health benefits, and a company vehicle.
- Why this job: Make a real difference while developing valuable skills in a dynamic environment.
- Qualifications: Full UK driving licence, strong communication skills, and self-motivated attitude.
The predicted salary is between 25000 - 27000 £ per year.
Salary: £25,000, increasing to £27k following training | OTE: £45,000‑£60,000 per year + company vehicle.
Hours: Monday to Friday (37.5 hours). Start times from 6am.
Locations: Portsmouth, Bournemouth, Plymouth, Brighton, Torquay, Truro.
What You’ll Do
- Carry out enforcement activity, including executing Liability Orders.
- Make in‑person visits, assess circumstances, and secure payments or recover goods.
- Manage a varied caseload, using investigative skills to locate individuals, with a strong focus on persistent evaders and high‑priority cases.
- Lead sensitive conversations—including with vulnerable people—using empathy, professionalism, and calm conflict resolution.
- Maintain accurate records, manage payments, and ensure full compliance with regulatory, legal, and operational requirements.
- Work flexibly, including early mornings, some evenings, and occasional weekends, with travel and overnight stays where required.
Experience Required
- A full UK driving licence with no more than 6 points and held for at least 12 months.
- Strong communication skills with the ability to handle sensitive conversations.
- Self‑motivated and results‑focused with a motivation to exceed personal targets.
- Able to use sound judgement to reach fair, practical decisions.
- Professional and fair assessment of people and their circumstances, navigate challenging cases and demonstrate empathy as required.
- Good IT skills.
Benefits
- Competitive salary and uncapped commission once training is completed.
- Full training and support to achieve City & Guilds Taking Control of Goods Certification.
- 25 days annual leave plus bank holidays.
- Enhanced family benefits, including comprehensive maternity and paternity packages.
- Health cash‑back plan to support your wellbeing.
- Company van, fully equipped for your work.
- Fuel card and work phone.
- Pension scheme offering long‑term peace of mind.
Trainee Enforcement Agent in Torquay employer: Momentum Security Recruitment
Contact Detail:
Momentum Security Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Enforcement Agent in Torquay
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current enforcement agents. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since you'll be handling sensitive conversations, role-play with friends or family to get comfortable. This will help you stay calm and professional during those tricky discussions.
✨Tip Number 3
Show off your investigative skills! Prepare examples of how you've used these skills in past experiences. Whether it's tracking down information or solving problems, make sure you highlight your ability to think on your feet.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team. Don’t miss out on this opportunity!
We think you need these skills to ace Trainee Enforcement Agent in Torquay
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Trainee Enforcement Agent role. Highlight your communication skills and any relevant experience dealing with sensitive situations, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a great fit. Don’t forget to mention your motivation to exceed targets and handle challenging cases.
Showcase Your IT Skills: Since good IT skills are essential for this role, make sure to mention any relevant software or tools you’re familiar with. We want to see that you can manage records and payments efficiently!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Momentum Security Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand what a Trainee Enforcement Agent does. Familiarise yourself with the responsibilities listed in the job description, like executing Liability Orders and managing sensitive conversations. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since this role involves handling sensitive conversations, be prepared to discuss how you've successfully navigated difficult discussions in the past. Use specific examples that highlight your empathy and professionalism, as these traits are crucial for the position.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you've had to use sound judgement to make fair decisions. Be ready to share these experiences during the interview, as they will showcase your ability to handle challenging cases and your self-motivation to exceed targets.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training process, or expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.