Security Shift Manager

Duty Security Manager – Campus Experience & Security – Days (4/4)

Location: Bloomsbury, Central London WC1E

Are you an experienced security supervisor ready to take the next step in your career? Do you thrive on leading teams, managing incidents, making critical decisions and delivering exceptional customer service? Join us as a Duty Manager and play a key role in creating a safe, secure and welcoming environment for our diverse campus community.

Join Birkbeck, University of London as Duty Security Manager (Campus Experience & Security – Days) and play a key role in creating a safe, secure and welcoming environment for our diverse campus community. This role is offered on a permanent, full-time contract. Shifts operate on a 4-on-4-off shift pattern. The shift is 08:00 – 20:00.

As Duty Manager (Campus Experience & Security – Day), you will lead the day-to-day delivery of campus security operations, helping to create a safe, secure and welcoming environment for students, staff and visitors. You will provide visible leadership to the daytime security team, ensuring high standards of service, professionalism and operational performance.

You will manage rotas and staffing, oversee control room operations, coordinate incident response and support the safe delivery of campus events. Working closely with the Facilities Manager (Campus Experience & Security), you will contribute to service improvements, staff development and compliance with security, health and safety and data protection requirements. You will also support the implementation of Martyn’s Law (Terrorism Protection of Premises Act 2025)

You will be able to demonstrate:

• Experience supervising or leading a security team.
• Experience responding to incidents and coordinating emergency situations.
• Knowledge of security operations, risk assessment and compliance requirements.
• Confidence using CCTV, access control and incident reporting systems.
• Strong communication skills and a customer-focused approach.
• The ability to remain calm under pressure and make sound decisions.
• A current SIA Door Supervisor and CCTV licence, or willingness to obtain one.

This is an opportunity to take a visible management role with real impact, helping to shape the campus experience while supporting the safety and wellbeing of a diverse community.

If you are looking for a varied role where you can manage people and operational challenges, while driving service excellence, we would welcome your application.

Salary and benefits

£41,717.77 rising to £44,836.99 per annum, Grade 5 on the College’s London Pay Scale which includes a consolidated London Weighting Allowance of 7.5%.

• A competitive salary and pension scheme
• 25 days paid leave
• Flexible working arrangements
• Generous benefits in the HE sector
• Being located in the heart of Bloomsbury, Euston, London

Contract

Permanent, full-time contract (39 hours per week) – 4-on-4-off shift pattern. The shift is 08:00 – 20:00. Appointment/confirmation in the role will be subjects of completion of SIA licence training, including DBS check.

About Birkbeck, University of London:

Thank you for expressing an interest in working at Birkbeck, University of London. This opportunity comes at an exciting point in Birkbeck’s history, as we recently celebrated our 200th anniversary. Founded in 1823 to give working Londoners and learners from non-traditional backgrounds the chance of a university education, our mission remains unchanged as we enter our third century.

Birkbeck has always occupied a unique niche in the UK Higher Education landscape and we remain different to other institutions to this day: we are a world‑class research and teaching institution with a tradition of providing higher education to people in work. We hope that our rich history and diverse community of both staff and students give you plenty of reasons to be interested in joining Birkbeck as a member of staff.

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