At a Glance
- Tasks: Ensure a safe environment, monitor CCTV, and conduct security patrols.
- Company: Momentum Recruitment specialises in quality security recruitment across the EMEA region.
- Benefits: Enjoy free breakfast, parking, 23 days holiday, and company discounts.
- Why this job: Join a dynamic team with guaranteed hours and opportunities for training and development.
- Qualifications: Customer service skills and conflict resolution experience are essential; prior security experience is a plus.
- Other info: Positions available across London with flexible shifts and a friendly work culture.
Rate of pay: £13.37 per hour (£27,809)
Hours: Days only (5 days from 7 on a rota basis, 9 hours between 6:30am - 6pm, including some weekends). 40 hours per week.
Locations: CATFORD, with permanent site-based vacancies in Chessington, Purley, Hayes, Slough, Kingsbury, Sidcup, Orpington and Charlton.
Benefits: Free breakfast, free parking, 23 days holiday (plus bank holidays), uniform provided, company discounts.
We have permanent site-based positions available across London. These positions offer guaranteed hour contracts plus great benefits, including free breakfast, free parking and ongoing training and development.
Applicants should have great customer service and conflict resolution skills.
Your duties will include:
- Providing a customer focused security presence
- Ensuring a safe and secure environment for staff and visitors
- Acting as a visual deterrent to crime and security incidents
- Monitoring CCTV systems
- Meeting and greeting customers in a friendly manner
- Security patrols of the store
- Working closely with store associates and the Store Manager
- Conducting internal investigations into stock loss, fraud and theft
- Monitoring security systems
- Key holding
- Reporting all security incidents in the store
You should be:
- Fully flexible to work 5 out of 7 days including some weekends. These will be 9 hour shifts between the times of 6:30am – 6pm.
- Strong conflict resolution skills
- Customer focused
- You will ideally have prior security experience or similar
Security Loss Prevention Officer employer: Momentum Security Recruitment
Contact Detail:
Momentum Security Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Loss Prevention Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to retail environments. Understanding how to handle conflict and loss prevention effectively will demonstrate your commitment to the role.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether in person or over the phone. Being friendly and approachable is key in a role that involves meeting and greeting customers.
✨Tip Number 3
Research the locations where the positions are available, such as Catford and Chessington. Being knowledgeable about the area can help you stand out as a candidate who is genuinely interested in the role.
✨Tip Number 4
Prepare for potential scenario-based questions during interviews. Think about how you would handle various security incidents or customer interactions, as this will highlight your problem-solving abilities.
We think you need these skills to ace Security Loss Prevention Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security and loss prevention. Emphasise any customer service roles or conflict resolution skills you've developed, as these are crucial for the position.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your flexibility to work the required hours and your commitment to providing a safe environment for customers and staff.
Highlight Relevant Skills: In your application, clearly outline your skills related to monitoring security systems, conducting investigations, and your ability to act as a visual deterrent to crime. Use specific examples from past experiences to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in a security role.
How to prepare for a job interview at Momentum Security Recruitment
✨Showcase Your Customer Service Skills
As a Security Loss Prevention Officer, you'll need to demonstrate excellent customer service skills. Prepare examples of how you've successfully handled customer interactions in the past, especially in challenging situations.
✨Highlight Conflict Resolution Experience
Conflict resolution is key in this role. Be ready to discuss specific instances where you've effectively resolved conflicts or de-escalated tense situations, showcasing your ability to maintain a safe environment.
✨Familiarise Yourself with Security Protocols
Research common security protocols and practices relevant to retail environments. Being knowledgeable about CCTV monitoring, internal investigations, and security systems will impress your interviewers.
✨Demonstrate Flexibility and Commitment
The job requires flexibility in working hours, including weekends. Express your willingness to adapt to the rota and highlight any previous experience in similar roles that required flexible scheduling.