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- Tasks: Ensure a safe shopping environment while providing excellent customer service.
- Company: Join Momentum Recruitment, a specialist in security recruitment across the EMEA region.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and guaranteed hours.
- Why this job: This role offers career progression in a dynamic retail environment with a focus on security.
- Qualifications: Previous experience in retail loss prevention or security is preferred.
- Other info: Must have own transport and be flexible to work weekends.
Retail Loss Prevention Officer (Retail Security Officer) Salary: Up to £13.06 per hour depending on experience, plus bonus, discounts. Hours: Days only (5 days from 7 on a rota basis, hours between 10am – 8pm, including some weekends). Up to 42 hours per week. Guaranteed hours contract. Location: 3 days a week in Morfa Shopping Park (Swansea) and 2 days a week in Cyfarthfa Shopping Park (Merthyr) Applicants must have their own transport. The role: We are seeking customer focused Retail Loss Prevention Officers to join a leading fashion retailer. This is a permanent role and offers opportunity for long term career progression. The position offers a great salary, benefits & company bonus. Ideally you will have prior experience as a retail loss prevention officer, store detective or retail security officer. Your duties will include: * Providing a customer focused security presence * Ensuring a safe and secure environment for staff and visitors * Acting as a uniformed visual deterrent to shoplifters and security incidents * Following the ASCONE principle * Meeting and greeting customers in a friendly manner * Security patrols of the store * Work closely with store associates and the Store Manager * Conducting internal investigations into stock loss, fraud and theft. * Monitoring CCTV and security systems * Key holding * Report all security incidents in the store * Staff searches * Retail security duties You should be: * Fully flexible to work 5 out of 7 days including some weekends * Hardworking and self-motivated * Good time management and able to work under pressure * Customer focused * Ideally you will have retail security officer, retail store or loss prevention experience or experience as a store detective. Momentum Recruitment Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused security recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. * Corporate Security * Security Guarding – Management & Operations * Security Officer & site personnel staff * Retail Loss Prevention, Audit & Fraud
Loss Prevention Officer employer: Momentum Security Recruitment
Contact Detail:
Momentum Security Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Prevention Officer
✨Tip Number 1
Familiarise yourself with the ASCONE principle, as it's a key part of the role. Understanding this principle will not only help you in interviews but also demonstrate your commitment to effective loss prevention strategies.
✨Tip Number 2
Showcase your customer service skills during any interactions. As a Retail Loss Prevention Officer, you'll need to balance security with a friendly approach, so be prepared to discuss how you've successfully managed similar situations in the past.
✨Tip Number 3
Highlight any previous experience in retail or security roles, especially if you've worked with CCTV or conducted investigations. Be ready to share specific examples of how you've contributed to a safe shopping environment.
✨Tip Number 4
Make sure you have reliable transport, as the job requires travel between two locations. Being able to demonstrate your punctuality and reliability will set you apart from other candidates.
We think you need these skills to ace Loss Prevention Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail loss prevention or security roles. Use specific examples of your previous work that demonstrate your skills in customer service, security protocols, and teamwork.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of the importance of a secure shopping environment and how your background makes you a great fit for the position.
Highlight Relevant Skills: In your application, emphasise skills such as time management, attention to detail, and the ability to work under pressure. These are crucial for a Loss Prevention Officer and should be clearly stated.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are key traits for this role.
How to prepare for a job interview at Momentum Security Recruitment
✨Know the Role Inside Out
Familiarise yourself with the specific duties of a Retail Loss Prevention Officer. Understand the importance of customer focus, security presence, and the ASCONE principle, as these will likely be key discussion points during your interview.
✨Showcase Relevant Experience
If you have prior experience in retail loss prevention or as a store detective, be ready to discuss specific situations where you successfully handled security incidents or contributed to reducing stock loss. Concrete examples will demonstrate your capability.
✨Demonstrate Customer Focus
Since the role requires a customer-focused approach, prepare to explain how you would greet customers and ensure their safety while maintaining a welcoming environment. Highlight any past experiences where you balanced security with customer service.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills under pressure. Think about how you would handle potential theft situations or conflicts with customers, and articulate your thought process clearly.
