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- Tasks: Ensure a safe shopping environment while deterring theft and supporting customers.
- Company: Join Momentum Recruitment, a specialist in security recruitment across the EMEA region.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and guaranteed hours.
- Why this job: Great opportunity for career growth in a dynamic retail environment with a focus on customer service.
- Qualifications: Previous experience in retail loss prevention or security is preferred but not essential.
- Other info: Flexible working hours with a rota that includes weekends.
The predicted salary is between 24000 - 30000 £ per year.
Salary: circa £28k - £30k depending on experience, plus bonus, discounts.
Hours: Days only (5 days from 7 on a rota basis, hours between 10am - 8pm, including some weekends). Up to 40 hours per week. Guaranteed hours contract.
Location: Camberley, Surrey
The role: We are seeking customer focused Retail Loss Prevention Officers to join a leading fashion retailer. This is a permanent role and offers opportunity for long term career progression. The position offers a great salary, benefits & company bonus.
Ideally you will have prior experience as a retail loss prevention officer, store detective or retail security officer.
Your duties will include:
- Providing a customer focused security presence
- Ensuring a safe and secure environment for staff and visitors
- Acting as a uniformed visual deterrent to shoplifters and security incidents
- Following the ASCONE principle
- Meeting and greeting customers in a friendly manner
- Security patrols of the store
- Work closely with store associates and the Store Manager
- Conducting internal investigations into stock loss, fraud and theft
- Monitoring CCTV and security systems
- Key holding
- Report all security incidents in the store
- Staff searches
- Retail security duties
You should be:
- Fully flexible to work 5 out of 7 days including some weekends
- Hardworking and self-motivated
- Good time management and able to work under pressure
- Customer focused
- Ideally you will have retail security officer, retail store or loss prevention experience or experience as a store detective.
Loss Prevention Officer employer: Momentum Security Recruitment
Contact Detail:
Momentum Security Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Prevention Officer
✨Tip Number 1
Familiarise yourself with the ASCONE principle, as it's a key aspect of the role. Understanding this principle will not only help you in interviews but also demonstrate your commitment to effective loss prevention strategies.
✨Tip Number 2
Showcase your customer service skills during any interactions with us. As a Retail Loss Prevention Officer, being approachable and friendly is crucial, so highlight any relevant experience where you've successfully engaged with customers.
✨Tip Number 3
Research common security challenges faced in retail environments. Being knowledgeable about potential threats and how to mitigate them will set you apart from other candidates and show that you're proactive.
✨Tip Number 4
Network with professionals in the retail security field. Attend industry events or join online forums to connect with others who can provide insights or even referrals, which could enhance your chances of landing the job with us.
We think you need these skills to ace Loss Prevention Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail loss prevention or security roles. Use specific examples that demonstrate your skills in customer service, time management, and handling security incidents.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of the ASCONE principle and how you can contribute to creating a safe environment for customers and staff.
Highlight Relevant Skills: In your application, emphasise skills such as teamwork, communication, and problem-solving. These are crucial for working closely with store associates and managing security patrols effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in a loss prevention role.
How to prepare for a job interview at Momentum Security Recruitment
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Retail Loss Prevention Officer. Familiarise yourself with the ASCONE principle and be ready to discuss how you would apply it in real scenarios.
✨Showcase Your Customer Focus
Since this role requires a customer-focused approach, prepare examples of how you've successfully interacted with customers in previous roles. Highlight your ability to maintain a friendly demeanour while ensuring security.
✨Demonstrate Your Experience
If you have prior experience in retail loss prevention or security, be prepared to discuss specific situations where you effectively handled theft or security incidents. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
