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- Tasks: Ensure a safe shopping environment while deterring theft and providing excellent customer service.
- Company: Join Momentum Recruitment, a specialist in security recruitment across the EMEA region.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and guaranteed hours with flexible shifts.
- Why this job: This role offers career progression in a dynamic retail environment with a focus on teamwork.
- Qualifications: Previous experience in retail loss prevention or security is preferred; flexibility and customer focus are essential.
- Other info: Work in Manchester Arndale with a supportive team and opportunities for growth.
The predicted salary is between 16800 - 28000 £ per year.
Retail Loss Prevention Officer
Salary: Up to £28k depending on experience, plus bonus, discounts.
Hours: Days only (5 days from 7 on a rota basis, hours between 10am – 8pm, including some weekends). Up to 40 hours per week. Guaranteed hours contract.
Location: Manchester Arndale, Manchester M4
The role:
We are seeking customer focused Retail Loss Prevention Officers to join a leading fashion retailer. This is a permanent role and offers opportunity for long term career progression. The position offers a great salary, benefits & company bonus.
You will have prior experience as a retail loss prevention officer, store detective or retail security officer.
Your duties will include:
* Providing a customer focused security presence
* Ensuring a safe and secure environment for staff and visitors
* Acting as a uniformed visual deterrent to shoplifters and security incidents
* Following the ASCONE principle
* Meeting and greeting customers in a friendly manner
* Security patrols of the store
* Work closely with store associates and the Store Manager
* Conducting internal investigations into stock loss, fraud and theft.
* Monitoring CCTV and security systems
* Key holding
* Report all security incidents in the store
* Staff searches
* Retail security duties
You should be:
* Fully flexible to work 5 out of 7 days including some weekends
* Hardworking and self-motivated
* Good time management and able to work under pressure
* Customer focused
* Ideally you will have retail security officer, retail store or loss prevention experience or experience as a store detective.
Momentum Recruitment
Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused security recruitment service for the provision of permanent, contract & temporary staff across the EMEA region.
Momentum Recruitment covers the following markets.
* Corporate Security
* Security Guarding – Management & Operations
* Security Officer & site personnel staff
* Retail Loss Prevention, Audit & Fraud
Job Info
Job Title:
Company:
Momentum Security Recruitment
Location:
Posted:
Aug 17th 2025
Closes:
Sep 17th 2025
Sector:
Customer Services
Contract:
Permanent
Hours:
Full Time
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Loss Prevention Officer employer: Momentum Security Recruitment
Contact Detail:
Momentum Security Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Prevention Officer
✨Tip Number 1
Familiarise yourself with the ASCONE principle, as it's a key part of the role. Understanding this principle will not only help you in your duties but also show your commitment to the position during any discussions.
✨Tip Number 2
Highlight your customer service skills in conversations or interviews. As a Retail Loss Prevention Officer, being approachable and friendly is crucial, so be ready to share examples of how you've successfully interacted with customers in the past.
✨Tip Number 3
Network with current or former loss prevention officers if possible. They can provide insights into the role and the company culture, which can be invaluable when preparing for your application or interview.
✨Tip Number 4
Be prepared to discuss your experience with security systems and CCTV monitoring. This is a significant part of the job, and demonstrating your familiarity with these tools can set you apart from other candidates.
We think you need these skills to ace Loss Prevention Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail loss prevention, security, or similar roles. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and your ability to work under pressure. Mention specific examples of how you've successfully handled security incidents or contributed to a safe retail environment.
Highlight Relevant Skills: In your application, emphasise skills such as time management, teamwork, and communication. These are crucial for a Retail Loss Prevention Officer, so make sure they stand out.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in this role.
How to prepare for a job interview at Momentum Security Recruitment
✨Show Your Customer Focus
As a Retail Loss Prevention Officer, your ability to maintain a customer-focused approach is crucial. During the interview, share examples of how you've successfully balanced security duties with providing excellent customer service.
✨Demonstrate Your Experience
Highlight your previous experience in retail loss prevention or related roles. Be prepared to discuss specific situations where you effectively handled security incidents or conducted investigations into stock loss.
✨Understand the ASCONE Principle
Familiarise yourself with the ASCONE principle, as it's essential for this role. Be ready to explain what it means and how you would apply it in your day-to-day responsibilities to ensure a safe environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills under pressure. Think about past experiences where you had to act quickly and decisively, and be ready to articulate your thought process during those situations.
