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- Tasks: Ensure a safe shopping environment while providing excellent customer service.
- Company: Join Momentum Recruitment, a leader in security recruitment across the EMEA region.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and guaranteed hours.
- Why this job: Be part of a dynamic team with opportunities for career growth in retail security.
- Qualifications: Previous experience in retail loss prevention or security is preferred.
- Other info: Flexible working hours with a focus on customer interaction and safety.
The predicted salary is between 24000 - 30000 £ per year.
Retail Loss Prevention Officer
Salary: circa £28k – £30k depending on experience, plus bonus, discounts.
Hours: Days only (5 days from 7 on a rota basis, hours between 10am – 8pm, including some weekends). Up to 40 hours per week. Guaranteed hours contract.
Location: Bluewater Shopping Centre
The role:
We are seeking customer focused Retail Loss Prevention Officers to join a leading fashion retailer. This is a permanent role and offers opportunity for long term career progression. The position offers a great salary, benefits & company bonus.
Ideally you will have prior experience as a retail loss prevention officer, store detective or retail security officer.
Your duties will include:
* Providing a customer focused security presence
* Ensuring a safe and secure environment for staff and visitors
* Acting as a uniformed visual deterrent to shoplifters and security incidents
* Following the ASCONE principle
* Meeting and greeting customers in a friendly manner
* Security patrols of the store
* Work closely with store associates and the Store Manager
* Conducting internal investigations into stock loss, fraud and theft.
* Monitoring CCTV and security systems
* Key holding
* Report all security incidents in the store
* Staff searches
* Retail security duties
You should be:
* Fully flexible to work 5 out of 7 days including some weekends
* Hardworking and self-motivated
* Good time management and able to work under pressure
* Customer focused
* Ideally you will have retail security officer, retail store or loss prevention experience or experience as a store detective.
Momentum Recruitment
Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused security recruitment service for the provision of permanent, contract & temporary staff across the EMEA region.
Momentum Recruitment covers the following markets.
* Corporate Security
* Security Guarding – Management & Operations
* Security Officer & site personnel staff
* Retail Loss Prevention, Audit & Fraud
Job Info
Job Title:
Company:
Momentum Security Recruitment
Location:
Maidstone, Kent
Posted:
Aug 11th 2025
Closes:
Sep 11th 2025
Sector:
Customer Services
Contract:
Permanent
Hours:
Full Time
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Loss Prevention Officer employer: Momentum Security Recruitment
Contact Detail:
Momentum Security Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Prevention Officer
✨Tip Number 1
Familiarise yourself with the ASCONE principle, as it's crucial for this role. Understanding how to apply this principle in real-life scenarios will show your potential employer that you are proactive and knowledgeable about loss prevention.
✨Tip Number 2
Highlight any previous experience in retail security or loss prevention during your conversations. If you've dealt with shoplifting incidents or conducted investigations before, share those stories to demonstrate your capability and confidence in handling similar situations.
✨Tip Number 3
Be prepared to discuss your customer service skills. Since this role requires a friendly approach while maintaining security, think of examples where you've successfully balanced customer interaction with security responsibilities.
✨Tip Number 4
Show your flexibility regarding working hours. Since the job requires working 5 out of 7 days, including weekends, emphasising your availability can make you a more attractive candidate to the hiring team.
We think you need these skills to ace Loss Prevention Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail loss prevention or security roles. Use specific examples that demonstrate your skills in customer service, time management, and handling security incidents.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of the ASCONE principle and how you can contribute to creating a safe environment for customers and staff.
Highlight Relevant Skills: In your application, emphasise skills such as teamwork, communication, and problem-solving. These are crucial for a Retail Loss Prevention Officer, especially when working closely with store associates and management.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in a security role.
How to prepare for a job interview at Momentum Security Recruitment
✨Show Your Customer Focus
As a Retail Loss Prevention Officer, your ability to maintain a customer-focused approach is crucial. During the interview, share examples of how you've successfully balanced security duties with providing excellent customer service.
✨Demonstrate Your Experience
Highlight any previous experience in retail loss prevention or related roles. Be prepared to discuss specific situations where you effectively handled security incidents or contributed to reducing stock loss.
✨Understand the ASCONE Principle
Familiarise yourself with the ASCONE principle, which stands for Access Control, Surveillance, Communication, Observation, Notification, and Enforcement. Be ready to explain how you would apply this principle in your role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills under pressure. Think about how you would respond to potential theft or security breaches, and articulate your thought process clearly.