At a Glance
- Tasks: Manage sensitive situations and execute warrants with professionalism and integrity.
- Company: Join a leading security recruitment specialist with a focus on quality.
- Benefits: Competitive salary, uncapped commission, health cash-back plan, and exclusive staff perks.
- Other info: Dynamic role with flexible hours and a supportive training programme.
- Why this job: Make a real impact while gaining valuable qualifications and career growth opportunities.
- Qualifications: Full UK driving licence, strong communication skills, and self-motivated attitude.
Salary: £25,000, increasing to £27k following training | OTE: £45,000-£60,000 per year + company vehicle
Hours: Monday to Friday (37.5). Start times from 6am.
Location: London - we have vacancies in the following postcodes: SE, NW, W
Would you like to become a full-time salaried Enforcement Agent? We have permanent Full-Time opportunities for trainee Enforcement Agents. Supported by a full 12-week training programme this is a role with real impact. You’ll manage complex and sensitive situations and execute warrants with professionalism and integrity.
You will support local authorities by working with residents and business owners to bring their unpaid council tax or business rates up to date, whilst ensuring fairness, and delivering the highest standards of legislative practice - all while gaining a City & Guilds certification and developing a respected professional pathway with ongoing opportunities to grow.
Experience required:
- A full UK driving licence with no more than 6 points. You must have held your driving license for at least 12 months.
- Strong communication skills with the ability to handle sensitive conversations.
- Self-motivated and results focused with a motivation to exceed personal targets.
- Able to use sound judgement to reach fair, practical decisions.
- Be able to professionally and fairly assess people and their circumstances, navigate challenging cases and demonstrate empathy as required.
- Good IT skills.
What You’ll Do:
- Carry out enforcement activity, including executing Liability Orders.
- Make in-person visits, assess circumstances, and secure payments or recover goods.
- Manage a varied caseload, using investigative skills to locate individuals, with a strong focus on persistent evaders and high-priority cases.
- When needed, lead sensitive conversations - including with vulnerable people - using empathy, professionalism, and calm conflict resolution.
- Maintain accurate records, manage payments, and ensure full compliance with regulatory, legal, and operational requirements.
- Work flexibly, including early mornings, some evenings, and occasional weekends, with travel and overnight stays where required.
What is offered:
- Competitive salary and uncapped commission once training is completed.
- Full training and support to achieve City & Guilds Taking Control of Goods Certification – there may be a travel requirement during your 12 week training period.
- 25 days annual leave + bank holidays.
- Enhanced family benefits, including comprehensive maternity and paternity packages.
- Health cash-back plan to support your wellbeing.
- Exclusive staff perks, including discounts on high-street shopping, travel, leisure activities, and wellness programmes.
- Company van, fully equipped to support your work.
- Fuel card and work phone to keep you connected and ready for success.
- Pension scheme offering long-term peace of mind.
Enforcement Agent in London employer: Momentum Security Recruitment
Momentum Recruitment is an exceptional employer, offering a supportive work environment in London where you can thrive as an Enforcement Agent. With a comprehensive 12-week training programme, competitive salary, and uncapped commission potential, employees are empowered to grow professionally while enjoying generous benefits such as enhanced family packages, health cash-back plans, and exclusive staff perks. Join a team that values integrity and professionalism, and make a meaningful impact in your community.
Contact Details:
Momentum Security Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Enforcement Agent in London
✨Tip Number 1
Get to know the company and its values before your interview. This way, you can tailor your answers to show how you fit in with their culture. Plus, it’ll help you ask insightful questions that impress the interviewer!
✨Tip Number 2
Practice your communication skills! As an Enforcement Agent, you'll need to handle sensitive conversations with ease. Role-play with a friend or family member to get comfortable discussing tough topics.
✨Tip Number 3
Showcase your problem-solving abilities during interviews. Think of examples where you've used sound judgement to navigate tricky situations. This will highlight your capability to manage complex cases effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Enforcement Agent in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Enforcement Agent role. Highlight any relevant experience, especially in handling sensitive situations or managing complex cases. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about becoming an Enforcement Agent and how your background makes you a great fit. Keep it professional but let your personality show through.
Showcase Your Communication Skills:Since strong communication is key for this role, make sure to demonstrate your ability to handle sensitive conversations in your application. We love seeing examples of how you’ve navigated challenging discussions in the past.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at StudySmarter.
How to prepare for a job interview at Momentum Security Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Enforcement Agent. Familiarise yourself with the key tasks like executing Liability Orders and managing sensitive conversations. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since strong communication is crucial for this position, prepare examples from your past experiences where you've successfully handled sensitive situations. Think about how you can convey empathy and professionalism, especially when discussing challenging cases.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss how you would approach complex situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your ability to use sound judgement and reach fair decisions in difficult scenarios.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about the training programme or how success is measured for Enforcement Agents. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
