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- Tasks: Become a Trainee Enforcement Agent and manage complex situations with professionalism.
- Company: Join Momentum Recruitment, a leader in security recruitment with a focus on quality.
- Benefits: Earn a competitive salary, enjoy uncapped commission, and receive health perks.
- Other info: Flexible hours, excellent career growth, and exclusive staff discounts await you.
- Why this job: Make a real impact while gaining valuable skills and a respected certification.
- Qualifications: Full UK driving licence, strong communication skills, and self-motivation required.
Trainee Enforcement Agent Salary: £25,000, increasing to £27k following training | OTE: £45,000-£60,000 per year + company vehicle
Hours: Monday to Friday (37.5). Start times from 6am.
Location: Brighton
Would you like to become a full-time salaried Enforcement Agent? We have permanent Full-Time opportunities for trainee Enforcement Agents. Supported by a full 12-week training programme this is a role with real impact. You’ll manage complex and sensitive situations and execute warrants with professionalism and integrity.
You will support local authorities by working with residents and business owners to bring their unpaid council tax or business rates up to date, whilst ensuring fairness, and delivering the highest standards of legislative practice - all while gaining a City & Guilds certification and developing a respected professional pathway with ongoing opportunities to grow.
Experience required:
- A full UK driving licence with no more than 6 points. You must have held your driving license for at least 12 months.
- Strong communication skills with the ability to handle sensitive conversations.
- Self-motivated and results focused with a motivation to exceed personal targets.
- Able to use sound judgement to reach fair, practical decisions.
- Be able to professionally and fairly assess people and their circumstances, navigate challenging cases and demonstrate empathy as required.
- Good IT skills.
What You’ll Do:
- Carry out enforcement activity, including executing Liability Orders.
- Make in-person visits, assess circumstances, and secure payments or recover goods.
- Manage a varied caseload, using investigative skills to locate individuals, with a strong focus on persistent evaders and high-priority cases.
- When needed, lead sensitive conversations - including with vulnerable people - using empathy, professionalism, and calm conflict resolution.
- Maintain accurate records, manage payments, and ensure full compliance with regulatory, legal, and operational requirements.
- Work flexibly, including early mornings, some evenings, and occasional weekends, with travel and overnight stays where required.
What is offered:
- Competitive salary and uncapped commission once training is completed.
- Full training and support to achieve City & Guilds Taking Control of Goods Certification – there may be a travel requirement during your 12 week training period.
- 25 days annual leave + bank holidays.
- Enhanced family benefits, including comprehensive maternity and paternity packages.
- Health cash-back plan to support your wellbeing.
- Exclusive staff perks, including discounts on high-street shopping, travel, leisure activities, and wellness programmes.
- Company van, fully equipped to support your work.
- Fuel card and work phone to keep you connected and ready for success.
- Pension scheme offering long-term peace of mind.
Enforcement Agent employer: Momentum Security Recruitment
Contact Detail:
Momentum Security Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enforcement Agent
✨Tip Number 1
Get to know the company and its values before your interview. This will help you tailor your responses and show that you're genuinely interested in becoming a part of their team. Plus, it gives you a chance to ask insightful questions!
✨Tip Number 2
Practice your communication skills! As an Enforcement Agent, you'll need to handle sensitive conversations with empathy and professionalism. Role-play with a friend or family member to get comfortable with potential scenarios.
✨Tip Number 3
Be prepared to discuss how you would manage complex situations. Think of examples from your past experiences where you've used sound judgement and empathy to resolve issues. This will demonstrate your ability to navigate challenging cases.
✨Tip Number 4
Apply through our website for the best chance of landing the job! We want to see your application and get to know you better. Don’t forget to highlight your driving experience and IT skills, as they’re key for this role.
We think you need these skills to ace Enforcement Agent
Some tips for your application 🫡
Show Your Communication Skills: Since strong communication is key for the Enforcement Agent role, make sure to highlight your ability to handle sensitive conversations in your application. Use examples that showcase your empathy and professionalism.
Tailor Your CV: We want to see how you fit into our team! Tailor your CV to reflect the skills and experiences that align with the job description. Focus on your self-motivation and results-driven mindset to stand out.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great candidate for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity as a Trainee Enforcement Agent.
How to prepare for a job interview at Momentum Security Recruitment
✨Know Your Role
Familiarise yourself with the responsibilities of a Trainee Enforcement Agent. Understand the importance of managing sensitive situations and executing warrants with professionalism. This will help you demonstrate your commitment to the role during the interview.
✨Showcase Your Communication Skills
Prepare examples of how you've handled difficult conversations in the past. Since this role requires strong communication skills, being able to articulate your experiences will show that you're capable of navigating challenging cases with empathy and professionalism.
✨Demonstrate Self-Motivation
Think of instances where you've exceeded personal targets or taken initiative. This role is all about being self-motivated and results-focused, so sharing specific examples will highlight your drive and determination to succeed.
✨Be Ready for Scenario Questions
Expect questions that assess your judgement and decision-making skills. Prepare for hypothetical scenarios related to enforcement activities and think through how you would approach them fairly and practically, showcasing your ability to handle complex situations.