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- Tasks: Manage complex situations and execute warrants with professionalism and integrity.
- Company: Join a leading security recruitment specialist with a focus on quality.
- Benefits: Competitive salary, uncapped commission, health perks, and 25 days annual leave.
- Other info: Dynamic role with opportunities for career growth and professional development.
- Why this job: Make a real impact while gaining valuable skills and a respected certification.
- Qualifications: Full UK driving licence, strong communication skills, and self-motivation.
Salary: £25,000, increasing to £27k following training | OTE: £45,000-£60,000 per year + company vehicle
Hours: Monday to Friday (37.5). Start times from 6am.
Location: Bournemouth
Would you like to become a full-time salaried Enforcement Agent? We have permanent Full-Time opportunities for trainee Enforcement Agents. Supported by a full 12-week training programme this is a role with real impact. You’ll manage complex and sensitive situations and execute warrants with professionalism and integrity.
You will support local authorities by working with residents and business owners to bring their unpaid council tax or business rates up to date, whilst ensuring fairness, and delivering the highest standards of legislative practice - all while gaining a City & Guilds certification and developing a respected professional pathway with ongoing opportunities to grow.
Experience required:
- A full UK driving licence with no more than 6 points. You must have held your driving license for at least 12 months.
- Strong communication skills with the ability to handle sensitive conversations.
- Self-motivated and results focused with a motivation to exceed personal targets.
- Able to use sound judgement to reach fair, practical decisions.
- Be able to professionally and fairly assess people and their circumstances, navigate challenging cases and demonstrate empathy as required.
- Good IT skills.
What You’ll Do:
- Carry out enforcement activity, including executing Liability Orders.
- Make in-person visits, assess circumstances, and secure payments or recover goods.
- Manage a varied caseload, using investigative skills to locate individuals, with a strong focus on persistent evaders and high-priority cases.
- When needed, lead sensitive conversations - including with vulnerable people - using empathy, professionalism, and calm conflict resolution.
- Maintain accurate records, manage payments, and ensure full compliance with regulatory, legal, and operational requirements.
- Work flexibly, including early mornings, some evenings, and occasional weekends, with travel and overnight stays where required.
What is offered:
- Competitive salary and uncapped commission once training is completed.
- Full training and support to achieve City & Guilds Taking Control of Goods Certification – there may be a travel requirement during your 12 week training period.
- 25 days annual leave + bank holidays.
- Enhanced family benefits, including comprehensive maternity and paternity packages.
- Health cash-back plan to support your wellbeing.
- Exclusive staff perks, including discounts on high-street shopping, travel, leisure activities, and wellness programmes.
- Company van, fully equipped to support your work.
- Fuel card and work phone to keep you connected and ready for success.
- Pension scheme offering long-term peace of mind.
Enforcement Agent in Bournemouth employer: Momentum Security Recruitment
Contact Detail:
Momentum Security Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enforcement Agent in Bournemouth
✨Tip Number 1
Get to know the company and its values before your interview. This will help you tailor your responses and show that you're genuinely interested in becoming a part of their team. Plus, it’ll give you some great talking points!
✨Tip Number 2
Practice your communication skills! As an Enforcement Agent, you'll need to handle sensitive conversations with empathy and professionalism. Role-play with a friend or family member to get comfortable with these discussions.
✨Tip Number 3
Be prepared to showcase your problem-solving abilities. Think of examples from your past where you've had to make tough decisions or navigate challenging situations. This will demonstrate your sound judgement and self-motivation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Enforcement Agent in Bournemouth
Some tips for your application 🫡
Show Your Communication Skills: In your application, make sure to highlight your strong communication skills. We want to see how you can handle sensitive conversations and demonstrate empathy, as these are key in the role of an Enforcement Agent.
Be Results-Focused: Let us know about your self-motivation and how you’ve exceeded personal targets in the past. This will show us that you’re the kind of person who thrives on achieving results, which is super important for this role.
Highlight Your Judgement Skills: We’re looking for someone who can use sound judgement to make fair decisions. Share examples in your application where you’ve navigated challenging situations and assessed circumstances professionally.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity as a Trainee Enforcement Agent.
How to prepare for a job interview at Momentum Security Recruitment
✨Know Your Role
Before the interview, make sure you understand what being a Trainee Enforcement Agent entails. Familiarise yourself with the responsibilities, such as executing warrants and managing sensitive situations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've handled sensitive conversations in the past. Think about times when you've had to demonstrate empathy or resolve conflicts. This will highlight your ability to manage complex interactions effectively.
✨Demonstrate Your Judgement
Be ready to discuss scenarios where you've had to use sound judgement to make fair decisions. Employers want to see that you can assess situations critically and navigate challenging cases with professionalism. Prepare a couple of examples that showcase your decision-making skills.
✨Prepare for Practical Questions
Expect questions that test your problem-solving abilities and how you would handle specific enforcement situations. Practise answering these types of questions by thinking through potential scenarios you might face as an Enforcement Agent. This will help you feel more prepared and confident during the interview.