DIY Showroom Merchandiser in Royal Tunbridge Wells

Looking for a role in a friendly, award‑winning organisation? Do you love variety and are you available immediately? If you have a keen eye for detail, DIY skills to showcase, and love all things merchandising, then join our #showroomcareteam as a Permanent DIY Showroom Merchandiser.

Who Are We Looking For?

• Previous experience is preferred but not essential; what’s more important are the skills and behaviours needed to succeed in this role.
• You must be able to demonstrate a high attention to detail and strong problem‑solving skills.
• Full UK driving licence - you must be able to drive a van and meet our minimum driver requirements.
• Technical ability - the ability to repair or replace damaged or missing items, work tidily and efficiently in a store environment.
• Methodical - with a keen eye for detail, taking the time to ensure we deliver the client brief right first time.
• Passion - you need the passion and drive to become a DIY Showroom expert, working in our business that changes as quickly as the market we work in.
• Confidence - with outstanding customer relationships and communication skills to liaise with store management teams.
• Approachability - as part of our Showroom Care Team, you’ll be working in live stores; customers need to be able to approach you with their feedback whilst on site. You are the face of Momentum whilst working in-store.

What Does Your New Role Look Like?

We are looking for a reliable and proactive DIY showroom merchandiser to support the upkeep and presentation of bathroom displays within one of the UK’s leading DIY retailers. This field‑based role is ideal for someone with excellent attention to detail, strong communication skills, and a hands‑on approach to maintaining high showroom standards. As the face of our brand in store, you will work closely with showroom teams to ensure displays remain clean, functional, well‑presented, and ready to inspire customers. On a typical day, you’ll visit several stores within your region. We will provide a company vehicle and all the kit you need to deliver outstanding retail merchandising services to our client. We take care of the schedule, so you can focus on getting out on the road and working your magic in store!

Key Responsibilities

• Sign into store on arrival and introduce yourself to showroom management.
• Build and maintain positive working relationships with showroom teams.
• Provide product guidance and support to store colleagues where appropriate.
• Conduct routine inspections of bathroom displays and identify areas requiring attention.
• Carry out internal inspections and fixing of toilets, baths, and display units.
• Check cupboards and drawers for damage, scratches, defects, or customer rubbish.
• Complete minor cleaning tasks and cosmetic repairs to maintain display standards.
• Replace missing or damaged components, including plugs, handles, and shower trim parts.
• Review storage areas behind displays and ensure excess stock and packaging are stored safely and correctly.
• Identify and report display, fixture, and point‑of‑sale (POS) issues.
• Ensure all showroom displays are maintained to a high standard and reflect the quality of the brand.

What Do You Get in Return?

• Company vehicle (business use only).
• 23 days’ holiday plus bank holidays, rising incrementally to 28 days plus bank holidays.
• Celebrate your Birthday the right way with an additional day off - no-one should have to work on their Birthday!
• A focus on your wellbeing. The Momentum Wellness Team look after you so you can focus on being the best you can be.
• Looking after your future with a contributory pension scheme.