At a Glance
- Tasks: Showcase your DIY skills by maintaining stunning bathroom displays in leading retail stores.
- Company: Join an award-winning team that values people and innovation.
- Benefits: Enjoy a company vehicle, 23 days holiday, and a focus on your wellbeing.
- Other info: Dynamic role with opportunities for growth in a supportive team environment.
- Why this job: Be the face of our brand and inspire customers with your creativity and attention to detail.
- Qualifications: A passion for DIY and strong communication skills are key; experience is a bonus!
The predicted salary is between 12 - 14 £ per hour.
Looking for a role in a friendly, award‑winning organisation? Do you love variety and are you available immediately? If you have a keen eye for detail, DIY skills to showcase, and love all things merchandising, then join our #showroomcareteam as a Permanent DIY Showroom Merchandiser.
Firstly, a bit about us… At Momentum Instore, our people are at the heart of everything we do, including our Company Ethos, and we work continuously to deliver the best to our clients and our staff. Our mission at Momentum is to help brands and retailers manage their retail projects seamlessly. We work with some of the world’s most well‑known brands and retailers, managing projects in retail environments from start to finish. From the initial planning stages through to repurposing of materials at the end of the cycle, we are a valued partner to the clients we work with. Our core services are installation, merchandising, aftermarket, and maintenance.
Who Are We Looking For?
Previous experience is preferred but not essential; what’s more important are the skills and behaviours needed to succeed in this role. You must be able to demonstrate a high attention to detail and strong problem‑solving skills. Key skills for the role include:
- Full UK driving licence – you must be able to drive a van and meet our minimum driver requirements
- Technical ability – the ability to repair or replace damaged or missing items, work tidily and efficiently in a store environment
- Methodical – with a keen eye for detail, taking the time to ensure we deliver the client brief right first time
- Passion – you need the passion and drive to become a DIY Showroom expert, working in our business that changes as quickly as the market we work in
- Confidence – with outstanding customer relationships and communication skills to liaise with store management teams
- Approachability – as part of our Showroom Care Team you’ll be working in live stores – customers need to be able to approach you with their feedback whilst on site. You are the face of Momentum whilst working in‑store
What Does Your New Role Look Like?
We are looking for a reliable and proactive DIY showroom merchandiser to support the upkeep and presentation of bathroom displays within one of the UK’s leading DIY retailers. This field‑based role is ideal for someone with excellent attention to detail, strong communication skills, and a hands‑on approach to maintaining high showroom standards. As the face of our brand in‑store, you will work closely with showroom teams to ensure displays remain clean, functional, well‑presented, and ready to inspire customers. On a typical day, you’ll visit several stores within your region. We will provide a company vehicle and all the kit you need to deliver outstanding retail merchandising services to our client. We take care of the schedule, so you can focus on getting out on the road and working your magic in store!
Key Responsibilities
- Sign into store on arrival and introduce yourself to showroom management
- Build and maintain positive working relationships with showroom teams
- Provide product guidance and support to store colleagues where appropriate
- Conduct routine inspections of bathroom displays and identify areas requiring attention
- Carry out internal inspections and fixing of toilets, baths, and display units
- Check cupboards and drawers for damage, scratches, defects, or customer rubbish
- Complete minor cleaning tasks and cosmetic repairs to maintain display standards
- Replace missing or damaged components, including plugs, handles, and shower trim parts
- Review storage areas behind displays and ensure excess stock and packaging are stored safely and correctly
- Identify and report display, fixture, and point‑of‑sale (POS) issues
- Ensure all showroom displays are maintained to a high standard and reflect the quality of the brand
What Do You Get in Return?
- Company vehicle (business use only)
- 23 days’ holiday plus bank holidays, rising incrementally to 28 days plus bank holidays
- Celebrate your Birthday the right way with an additional day off – no‑one should have to work on their Birthday!
- A focus on your wellbeing. The Momentum Wellness Team look after you so you can focus on being the best you can be
- Looking after your future with a contributory pension scheme
Our Ethos
At Momentum Instore, we believe it is our people, fostering relationships which makes us trailblazers in our field. With people at the heart of everything we do, we support each other to deliver outstanding results, continually striving for excellence. We respect different perspectives, creating a culture that is bold, innovative, and continually evolving. Our connections are integral to our success, and we believe in the power of teamwork, empathy, and understanding. We lead with clarity and purpose, holding ourselves accountable while inspiring others with our creativity, dedication, and pursuit of excellence. Join us and be a part of a team where you can thrive, grow, and make a difference.
NO AGENCIES PLEASE!
DIY Showroom Merchandiser employer: Momentum Instore
At Momentum Instore, we pride ourselves on being an award-winning employer that values our people and fosters a supportive work culture. As a DIY Showroom Merchandiser, you'll enjoy a variety of tasks, a company vehicle for your travels, and generous holiday allowances, including a special day off for your birthday. We are committed to your growth and wellbeing, ensuring you thrive in a dynamic environment where teamwork and innovation are at the forefront of everything we do.
StudySmarter Expert Advice🤫
We think this is how you could land DIY Showroom Merchandiser
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Momentum Instore, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Momentum Instore!
We think you need these skills to ace DIY Showroom Merchandiser
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Momentum Instore, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Momentum Instore and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Momentum Instore that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Momentum Instore
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
