Hospital Family Support Worker

Hospital Family Support Worker

Temporary 23400 - 28600 £ / year (est.) Remote
Momentum Children's Charity

At a Glance

  • Tasks: Support families with children in hospital through emotional and practical assistance.
  • Company: Momentum Children's Charity, dedicated to helping families in need.
  • Benefits: Peer support, clinical supervision, skill development, and a supportive team environment.
  • Other info: Flexible hours, varied caseload, and opportunities for personal growth.
  • Why this job: Make a real difference in families' lives during challenging times.
  • Qualifications: Experience supporting children and families, strong communication skills, and a compassionate approach.

The predicted salary is between 23400 - 28600 £ per year.

A one-year fixed-term Family Support Worker post with Momentum Children's Charity, supporting families whose child is in hospital.

The core work is emotional and practical support for families of children with cancer or life-limiting conditions, at the bedside on paediatric wards and intensive care, then by phone, text and email after discharge.

Hours are spread across four days and hospital visits follow service need, with a caseload to manage and bereaved families passed to specialist support.

A driving licence with access to a car is required.

  • What the job involves
  • Visit families on hospital wards, in intensive care and as outpatients, including sitting with parents and supporting teenagers
  • Keep in touch with families between hospital stays by phone, email or text
  • Offer tailored emotional and practical support from the point of referral
  • Manage your own caseload, prioritising contact by need
  • Build relationships with hospital staff and attend multidisciplinary team meetings, sharing knowledge of families and keeping accurate records
  • Connect families to therapies, respite breaks, family experiences and trusted external organisations
  • Support siblings, grandparents and carers in finding the right help
  • Support families under palliative care with compassion and sensitivity
  • Work with the Echoes team to move bereaved families smoothly to specialist support
  • Refer families into the service in line with referral criteria
  • Keep confidential records on Salesforce, report to the Senior Family Support Worker and act promptly on safeguarding concerns
  • Deliver presentations to hospital professionals and share anonymised family stories with consent

Experience

  • Experience of supporting children, young people and families, sensitive to their unique needs

Skills & knowledge

  • Ability to build rapport, listening well and putting people at ease
  • Understanding of professional boundaries and confidentiality
  • Strong written and verbal communication
  • Good time management
  • Calm, empathetic and compassionate approach in emotional or sensitive situations
  • Proficiency in Microsoft Office, databases and calendar management
  • Checks & eligibility
  • Enhanced DBS check before employment start date
  • Valid UK driving licence with access to a car
  • Other
  • Working independently and managing a varied caseload
  • Adapting to evolving service needs and managing resources effectively
  • Keeping clear and accurate notes
  • Team player willing to collaborate and share learning
  • Reliable home internet connection for remote working where needed
  • Nice to have
  • Experience working with young adults
  • Experience of working in a charity or healthcare setting
  • Familiarity with hospital environments and working alongside NHS professionals
  • Sound knowledge of safeguarding for children, young people and adults at risk
  • Experience in bereavement or social work
  • What’s offered
  • Regular peer support
  • Clinical supervision
  • Opportunities to develop your skills
  • Training
  • Membership of a small, supportive team
  • #J-18808-Ljbffr

Hospital Family Support Worker employer: Momentum Children's Charity

Momentum Children's Charity offers a supportive work environment focused on helping families during challenging times. Employees have the opportunity to make a meaningful impact in the lives of children with serious health conditions, providing both emotional and practical support. The organization values strong relationships with hospital staff and encourages professional development through hands-on experience in a compassionate setting.

Momentum Children's Charity

Contact Details:

Momentum Children's Charity Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hospital Family Support Worker

✨Get Involved in Local Community Projects

One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!

✨Engage with Social Work Networks

Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.

✨Attend Workshops and Seminars

Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.

✨Apply Directly Through Our Website!

When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Momentum Children's Charity, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!

We think you need these skills to ace Hospital Family Support Worker

Emotional Support
Practical Support
Communication Skills
Time Management
Rapport Building
Confidentiality
Microsoft Office Proficiency

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Momentum Children's Charity. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.

Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.

Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Momentum Children's Charity. We recommend a two-page limit – make every word count!

Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!

How to prepare for a job interview at Momentum Children's Charity

✨Sharpen Your Empathy Skills

In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Momentum Children's Charity.

✨Know Your Frameworks

Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Hospital Family Support Worker role at Momentum Children's Charity, so it's good to have a couple of insights ready to share.

✨Highlight Flexibility and Adaptability

Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.

✨Prepare for Scenario-Based Questions

Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Momentum Children's Charity that you can think critically and act effectively under pressure.