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- Tasks: Support customers by identifying and resolving regulatory or operational issues in a dynamic team.
- Company: Join a forward-thinking digital bank committed to meaningful change and customer satisfaction.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and development.
- Why this job: Make a real impact from day one while honing your analytical skills in a complex setting.
- Qualifications: Experience in financial services, strong analytical skills, and excellent communication abilities required.
- Other info: Be part of a team that values compliance and customer outcomes in the banking sector.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a digital bank is looking for a team of Remediation Analysts to help support their customers. You’ll play a key role in identifying, analysing, and resolving regulatory or operational issues as part of a newly mobilised team. If you thrive in complex environments, bring sharp analytical thinking and want to contribute to meaningful change from day one, then this is your opportunity to make it count.
Responsibilities:
- Playing a supporting role in the management, coordination and delivery of remediation for the Retail Bank.
- Contributing to the end to end delivery of the relevant remediation workstreams, working closely with the Remediation Lead.
- Working cross-team to ensure that the remediation approach considers all key areas of the bank (operations, compliance, legal, customer experience etc.).
- Contributing to the remediation plan(s) for each workstream when applicable (including key dependencies, timeline and resource requirements).
- Working with the Remediation Lead to help prepare for any remediation working group meetings/steering committees and participate when required with a focus on ensuring a customer approach and direction.
- Contributing to Business, Committee and external updates on the progress of remediation workstreams.
- Helping to identify and rectify the root cause of incidents.
- Using root cause analysis to help identify key controls which will mitigate any future incidents and any potential remedial activity.
- Assessing policies and procedures to ensure that they are fit for purpose, are delivering good customer outcomes and are compliant against regulation.
- Contributing to insight on the progress of incidents and the state of customer remediations to ensure that the Senior Management team has full visibility of progress.
- Supporting with any notification to the regulators on the scale, customer impact and remediation details of incidents/breaches/customers remediations.
- Keeping the internal risk management platform up to date on the existence of key risks and the related controls which are being implemented to mitigate risks.
Essential skills & experience required:
- Experience of planning, managing and delivering remediation in the financial services sector.
- Knowledge of Retail and Business banking products.
- Experience managing key stakeholders of all levels across an organisation.
- Ability to converse and communicate across multiple levels of the organisation.
- Excellent analytical skills and attention to detail.
- Demonstrate knowledge and adherence to the FCA’s Principles for Business and Conduct rules.
- Ability to digest complex problems in areas where you might not be a subject matter expert.
- A good understanding of risk and compliance in the financial services sector.
- Excellent written and oral communication skills.
To express your interest in this opportunity, don’t delay; please click apply now.
Remediation Analyst employer: Momenta Group
Contact Detail:
Momenta Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remediation Analyst
✨Tip Number 1
Familiarise yourself with the regulatory landscape of the financial services sector, especially the FCA’s Principles for Business and Conduct rules. This knowledge will not only help you in interviews but also demonstrate your commitment to compliance and customer outcomes.
✨Tip Number 2
Network with professionals already working in remediation roles or within the digital banking sector. Engaging with them on platforms like LinkedIn can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed stakeholders and delivered remediation projects in the past. Highlighting your analytical skills and attention to detail will be crucial in showcasing your fit for this role.
✨Tip Number 4
Stay updated on current trends and challenges in the retail banking sector. Being able to discuss recent incidents or changes in regulations during your interview will show that you're proactive and well-informed.
We think you need these skills to ace Remediation Analyst
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Remediation Analyst. Highlight your relevant experience in managing remediation processes and your analytical skills in your application.
Tailor Your CV: Customise your CV to reflect the essential skills and experience required for the role. Emphasise your background in financial services, particularly in retail and business banking, and any experience with regulatory compliance.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the company. Discuss how your skills align with the job description and provide examples of how you've successfully managed stakeholders and resolved complex issues in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your writing is clear and concise. This reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Momenta Group
✨Understand the Role
Make sure you have a clear understanding of what a Remediation Analyst does. Familiarise yourself with the responsibilities outlined in the job description, especially around regulatory issues and customer impact.
✨Showcase Analytical Skills
Prepare to discuss your analytical thinking abilities. Be ready to provide examples of how you've identified and resolved complex problems in previous roles, particularly in financial services.
✨Communicate Effectively
Since the role involves working with various stakeholders, practice articulating your thoughts clearly. Highlight your experience in managing communications across different levels of an organisation.
✨Demonstrate Knowledge of Compliance
Brush up on the FCA’s Principles for Business and Conduct rules. Be prepared to discuss how you ensure compliance and good customer outcomes in your work, as this is crucial for the role.
