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For Companies At a Glance
- Tasks: Support clients with automated processes and enhance Digital Workers.
- Company: Join Deloitte, a leading 'Big Four' Professional Services firm.
- Benefits: Gain valuable experience in a fast-paced, supportive environment with growth opportunities.
- Why this job: Perfect for tech enthusiasts wanting to make an impact in automation.
- Qualifications: No degree needed, but tech education and customer service experience are a plus.
- Other info: Work with a dynamic team and develop skills in RPA technologies.
The predicted salary is between 28800 - 43200 £ per year.
Our client Deloitte, a “Big Four” Professional Services firm, is looking for Junior Automation Support Engineers to join their expanding team. You will work alongside motivated, talented professionals supporting clients through deployment of automated and cognitive solutions to complete high-priority, high-volume business processes. This is a fantastic opportunity to gain experience with an established Professional Services firm, in a supportive and fast-paced environment, with scope to learn and develop skills.
Your day-to-day activities will include:
- Working with a range of clients across different industries to provide proactive and reactive support to a broad range of automated processes.
- As your skills and experience grow, you may be involved in the design, build, and test of automated and cognitive solutions.
- Engaging in regular monitoring and reporting activities directly with clients to identify issues with Digital Workers and potential enhancements.
- Supporting complex solutions using RPA technologies alongside supporting technologies such as SQL, C#, Java, and Visual Basic.
- Creating documentation including Support Guides, high-level designs, test documentation, and solution designs, following D-ROC’s technical standards and practices.
- Developing changes to Digital Workers to resolve issues, add functionality, or enhance performance.
- Working as part of a high-performing team with other automation engineers, solution architects, business relationship managers, and other technical and operational specialists.
Knowledge, skills, and experience needed:
- Genuine interest in a technology-based career.
- A degree is not required but some technology education is preferred.
- Previous customer service experience (contact centre, retail, hospitality, etc.).
- A can-do attitude and positive outlook.
- Strong verbal and written communication skills.
- Enthusiastic, driven, and pride in delivering high-quality work.
- Knowledge of Microsoft Office applications.
Junior Automation RPA Support Engineer employer: Momenta Group
Contact Detail:
Momenta Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Automation RPA Support Engineer
✨Tip Number 1
Familiarise yourself with RPA technologies like UiPath, Automation Anywhere, or Blue Prism. Understanding these tools will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with professionals in the automation field, especially those working at Deloitte or similar firms. Attend industry meetups or webinars to make connections and gain insights into the company culture and expectations.
✨Tip Number 3
Brush up on your SQL, C#, and Java skills, as these are essential for the role. Consider taking online courses or tutorials to enhance your knowledge and demonstrate your commitment to learning.
✨Tip Number 4
Prepare to discuss your previous customer service experiences during the interview. Highlight how your communication skills and positive attitude have helped you resolve issues effectively in past roles.
We think you need these skills to ace Junior Automation RPA Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the role of Junior Automation RPA Support Engineer. Emphasise any technical education or customer service experience you have, as well as your communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your genuine interest in technology and automation. Mention specific examples of how your previous experiences have prepared you for this role and express your enthusiasm for working with Deloitte.
Highlight Technical Skills: In your application, be sure to mention any familiarity with RPA technologies, SQL, C#, Java, or Visual Basic. Even if your experience is limited, showing a willingness to learn and adapt can make a strong impression.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a support role.
How to prepare for a job interview at Momenta Group
✨Show Your Passion for Technology
Make sure to express your genuine interest in a technology-based career during the interview. Share any relevant experiences or projects that demonstrate your enthusiasm for automation and RPA technologies.
✨Highlight Customer Service Experience
Since previous customer service experience is valued, be prepared to discuss how your background in contact centres, retail, or hospitality has equipped you with strong communication skills and a can-do attitude.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled challenges in past roles. Discuss specific instances where you identified issues and implemented solutions, especially in a tech-related context.
✨Familiarise Yourself with RPA Technologies
Even if you don't have extensive experience, show that you've done your homework on RPA technologies like SQL, C#, Java, and Visual Basic. Mention any relevant coursework or self-study that showcases your commitment to learning.
