At a Glance
- Tasks: Deliver inspiring customer service and engage with visitors at the MoMA Design Store.
- Company: Join the Museum of Modern Art's vibrant team in Soho.
- Benefits: Earn $18 per hour with flexible part-time hours and a creative work environment.
- Other info: Great opportunity for personal growth and learning in a dynamic setting.
- Why this job: Be part of a cultural hub and share your passion for art and design.
- Qualifications: Retail experience and a love for customer service are essential.
The Museum of Modern Art is currently accepting applications for temporary Sales Associates in the Soho Design Store located directly on 81 Spring Street. Reporting to the Store Manager, the Sales Associates are expected to deliver a knowledgeable, thoughtful and inspiring customer service experience which plays an integral role in achieving the store's sales and metric goals. Additionally, Sales Associates are expected to uphold the MoMA standards, policies and procedures as well as proactively connect to the Museum to support a holistic visitor experience.
Focused Responsibilities:
- Provides G.R.E.A.T. customer service. (Greet. Relate. Engage. Affirm. Thank.)
- Proactively reaches out and engages customers on a regular basis.
- Maintains a professional and positive presence on the sales floor.
- Performs register transactions, including sales, memberships, email capture and gift wrap.
- Responds to customer inquiries and assists in making selections.
- Maintains a high level of Museum and product-related knowledge.
- Executes daily stock maintenance by ensuring that all merchandise and fixtures are signed, displayed, lit and clean.
- Participates in physical inventory.
- Opens and closes cash registers and is held accountable for any discrepancies noted by manager.
- Complies with all zoning and scheduling.
- Participates in all MoMA Design Store, Museum and vendor trainings.
- Advises AM-Operations on out of stock merchandise and inventory discrepancies.
- Performs any other duties reasonably related to the functions described above.
Community Responsibilities:
- Visits the Museum regularly.
- Attends product, vendor and customer service training.
- Participates in advanced education opportunities as offered.
Requirements:
- High school diploma or equivalent.
- Minimum one year in retail sales.
- Committed to delivering a high level of customer service.
- Strong verbal, organizational and communication skills.
- Able to perform physical tasks as needed.
- Interest in design, books, art, and architecture is desirable.
- Fluency in foreign language a plus.
- Proficiency with POS, Email, Inventory Management Systems.
Salary: The salary for this position is $18.00 per hour.
Application instructions: Applicants should submit a resume and a statement of interest.
Equal Employment Opportunity Policy Statement: Equal Employment Opportunity has been, and will continue to be, a fundamental principle at the Museum, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, arrest or conviction record to the extent required by applicable law, credit history, or any other protected category as established by applicable law, including the New York City Human Rights Law (“NYCHRL”).
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Temporary Sales Associates, Soho Design Store employer: MoMA
The Museum of Modern Art offers a vibrant and inclusive work environment for Temporary Sales Associates at the Soho Design Store, where employees are encouraged to engage with art and design while delivering exceptional customer service. With opportunities for professional growth through training and community involvement, staff can immerse themselves in the cultural richness of New York City, making it an inspiring place to work. The commitment to diversity and equal opportunity ensures that all employees feel valued and supported in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Sales Associates, Soho Design Store
✨Tip Number 1
Get to know the store and its products inside out! Before your interview, spend some time in the Soho Design Store. Familiarise yourself with the merchandise and the MoMA vibe. This will help you connect with customers and show that you're genuinely interested.
✨Tip Number 2
Practice your G.R.E.A.T. customer service skills! Think about how you would greet, relate, engage, affirm, and thank customers. Role-play with a friend or family member to get comfortable with these interactions. It’ll make you stand out during the interview!
✨Tip Number 3
Show off your passion for design and art! When chatting with the hiring team, share your thoughts on your favourite pieces in the store or recent exhibitions at the museum. This enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and know how to navigate the digital world, which is super important in retail today.
We think you need these skills to ace Temporary Sales Associates, Soho Design Store
Some tips for your application 🫡
Craft a Compelling Resume:Make sure your resume highlights your retail experience and customer service skills. We want to see how you've engaged with customers in the past, so don’t hold back on those achievements!
Write a Personal Statement:Your statement of interest is your chance to shine! Tell us why you’re excited about this role at the Soho Design Store and how your passion for design and art aligns with our mission.
Show Off Your Communication Skills:Since strong verbal skills are key for this position, make sure your application reflects your ability to communicate effectively. Use clear and engaging language that showcases your personality!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t miss out!
How to prepare for a job interview at MoMA
✨Know Your G.R.E.A.T. Customer Service
Familiarise yourself with the G.R.E.A.T. customer service model: Greet, Relate, Engage, Affirm, Thank. Be ready to discuss how you’ve applied these principles in past roles, as they’re crucial for the Sales Associate position.
✨Show Your Passion for Design and Art
Since this role is at the MoMA Design Store, demonstrate your interest in design, art, and architecture during the interview. Share any relevant experiences or knowledge that can highlight your enthusiasm for the products you'll be selling.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises where you’ll need to showcase your customer service skills. Practice responding to common customer inquiries and handling difficult situations to show you can maintain a professional presence on the sales floor.
✨Be Ready to Discuss Teamwork
Sales Associates work closely with the Store Manager and other team members. Prepare examples of how you’ve successfully collaborated in previous jobs, focusing on communication and support to achieve shared goals.
