At a Glance
- Tasks: Lead a passionate team and guide customers through our luxurious fragrance world.
- Company: Join the iconic Molton Brown, a leader in premium cosmetics.
- Benefits: Enjoy a competitive salary, generous staff discounts, and wellness support.
- Other info: Opportunities for career growth in a supportive and inclusive environment.
- Why this job: Be part of a vibrant team and make a real impact on customer experiences.
- Qualifications: 6 months of retail or fragrance experience preferred.
The predicted salary is between 27200 - 27300 £ per year.
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style.
Today, Molton Brown is one of the leading global brands in Kao´s global cosmetics portfolio.
Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.
Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status.
Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.
We're looking for a Retail Supervisor, ideally with 6 months experience working in a premium retail or fragrance experience to join us and support the Retail Store Management in leading the team on continued success at our Silverburn store, connecting with our customers who are discovering our products for the first time or falling in love with them all over again.
Your successful retail management journey starts here.
Every Customer, Every Visit, Every Day...
As Retail Supervisor, you won't just sell products.
You'll guide every customer through our world of fragrance, body care and home scenting to discover the perfect lifestyle products to Cleanse, Wear and Live in for themselves and their loved ones.
You will also be the trusted key support in absence of the store management team, to oversee the commercial and operational aspirations of the sales floor and assist in driving and motivating the team to achieve store sales and KPI's.
For going the extra mile, we offer
- £27,202.50
- 50% staff discount.
- Five free products to really immerse yourself in our world and get to know the products you're selling!
- Quarterly bonus scheme when your stores performance targets are achieved.
- Up to 22 days holiday, plus bank holidays where possible.
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support and Recognition Awards
- Season Ticket Loans / Cycle to Work Scheme
- Company Pension Scheme
The opportunity for internal career progression and ongoing development with a respected luxury brand with the support of your Store Management and the wider business.
Molton Brown is part of Kao founded in Japan in 1887, at Kao, we believe the diversity of our teams strengthens our global mission.
Here we trust and respect each other, collaborating in a friendly and inclusive work environment to achieve great results.
What you can expect from us
- An entrepreneurial environment where passionate and innovative teams come together.
- Respect, teamwork and collaboration are at the heart of how we work.
- A workplace culture that prioritises employee wellbeing, with opportunities to get involved in initiatives such as Mental Health First Aiders, the Charity Committee, and DE&I communities (region dependant)
- A broad range of benefits, including flexible working, competitive salaries, health and wellbeing offers, pension / retirement options dependant on location, insurance options, and more...
- Learning and development opportunities
- Your voice matters here - we value entrepreneurial thinking and innovation from our teams.
To find out why 33,000 people across the Globe work at Kao please visit: https://www. kao. com/emea/en/careers/
- Discover careers at Kao and how we live our purpose, Kirei - Making Life Beautiful. https://kao. voyse. io/
- Our Privacy Policy: https://www. kao. com/emea/en/privacy/
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Retail Supervisor in Glasgow employer: moltonbrown
Molton Brown is an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee wellbeing and development. As a Retail Assistant Store Manager in our Silverburn lifestyle store, you'll enjoy competitive benefits including a generous staff discount, private healthcare, and personalised career pathways, all while being part of a passionate team dedicated to delivering an immersive customer experience. Join us to grow your career in a supportive environment where your voice is valued and innovation is encouraged.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor in Glasgow
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like moltonbrown, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like moltonbrown!
We think you need these skills to ace Retail Supervisor in Glasgow
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at moltonbrown, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at moltonbrown and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show moltonbrown that you’re ready to jump in and contribute right away!
How to prepare for a job interview at moltonbrown
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
