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For Companies At a Glance
- Tasks: Lead the sales team and create memorable customer experiences at our luxury store.
- Company: Join Molton Brown, a global fragrance brand with a rich heritage.
- Benefits: Enjoy competitive pay, generous discounts, and a supportive work environment.
- Why this job: Be a brand ambassador and make a real impact in luxury retail.
- Qualifications: 2+ years in retail with strong leadership and communication skills.
- Other info: Flexible hours, ongoing development, and a company that values your voice.
Born on South Molton Street, London in 1971, Molton Brown has grown from a small-scale artisan maker into a global fragrance brand within Kao’s cosmetics portfolio. With a presence in stores, websites, travel retail, luxury department stores and esteemed hotels, it delivers luxury bath and hand care luxuries, bath and shower gels and signature fragrances.
Role Summary
We are looking for an experienced Senior Sales Consultant to help lead the team at our Clarks Village, Street store on a part‑time (30‑hour) basis. As a key support to the management team, you will oversee the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPIs. You will be an engaging communicator, with a flair for leadership, coaching and training. As a strong brand ambassador, you will model the principles of our customer service program, provide detailed product knowledge to customers and ensure our sales consultants have the tools to do the same. Using a personalized selling approach, you will guide the customer journey from start to finish, including providing sensorial experiences through our signature services such as fragrance consultations or hand and arm massages. You will also assist the team with general store‑related tasks, including stock management, cleaning and replenishment.
Qualifications
The ideal candidate will have a minimum of 2 years experience working in retail, including experience in a supervisory capacity. Excellent communication skills are required, with the ability to influence and motivate a team to achieve both store and personal KPIs. A high level of personal grooming standards, a passion for luxury and a commitment to champion our brand values are essential. Flexibility in working arrangements to suit business requirements is also required.
Benefits
- An hourly rate of £13.60
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday
- A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Company Pension Scheme
- Learning and development opportunities within our business and across our brands
About the Company
Molton Brown is part of Kao, founded in Japan in 1887. Kao is passionate about making a difference in people’s lives with high‑quality products and services, creating a Kirei Life for all – a beautiful life that respects the needs of our consumers and the planet. As a company driven by purpose and strong corporate values, we are proud to be listed among the World’s Most Ethical Companies for 17 consecutive years. Our philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
How We Work
We work collaboratively to achieve common goals, always aiming to deliver the best for our customers. We believe that change comes from taking opportunities into our own hands and value entrepreneurial thinking and innovation.
Hiring Process
Kao embraces diversity and the individual personalities of its people. We welcome applications from all areas of the global community.
Want to Learn More?
Visit https://www.kao.com/emea/en/ for more information.
Senior Sales Consultant in Street employer: MOLTON BROWN
Contact Detail:
MOLTON BROWN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Consultant in Street
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with luxury brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for luxury and customer service shine through. Share stories that highlight your leadership skills and how you've motivated teams in the past.
✨Tip Number 3
Research the brand! Familiarise yourself with Molton Brown’s products and values. This will not only help you in interviews but also show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Molton Brown family directly.
We think you need these skills to ace Senior Sales Consultant in Street
Some tips for your application 🫡
Show Your Passion for Luxury: When you're writing your application, let your love for luxury products shine through! We want to see how you connect with our brand values and why Molton Brown excites you. Share any personal experiences that highlight your passion.
Highlight Your Leadership Skills: As a Senior Sales Consultant, you'll be leading the team, so make sure to showcase your leadership experience in your application. We want to know how you've motivated others and driven results in previous roles. Give us some examples!
Be Engaging and Personable: Your written application should reflect the engaging communicator we’re looking for. Use a friendly tone and be yourself! This is your chance to show us how you can connect with customers and create memorable experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Molton Brown family!
How to prepare for a job interview at MOLTON BROWN
✨Know Your Products Inside Out
As a Senior Sales Consultant, you'll need to have a deep understanding of Molton Brown's products. Before the interview, make sure you research their range, including key ingredients and benefits. This will not only impress your interviewers but also show your passion for the brand.
✨Showcase Your Leadership Skills
Since this role involves motivating and leading a team, be prepared to share examples of how you've successfully managed or coached others in the past. Think about specific situations where you influenced team performance or improved sales – these stories will highlight your suitability for the position.
✨Demonstrate Your Customer Service Approach
Molton Brown values exceptional customer service, so be ready to discuss your approach to creating memorable customer experiences. Share any relevant experiences where you went above and beyond for a customer, especially in a luxury retail setting, to illustrate your commitment to service excellence.
✨Emphasise Flexibility and Teamwork
The job requires flexibility in working arrangements, so be sure to express your willingness to adapt to the store's needs. Additionally, highlight your ability to work collaboratively with others, as teamwork is crucial in achieving store targets and maintaining a positive atmosphere.
