Store Manager - Bromley

Store Manager - Bromley

Bromley Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead our Bromley store, driving sales and delivering exceptional customer experiences.
  • Company: Molton Brown is a luxury British brand known for its iconic fragrances and quality products.
  • Benefits: Enjoy 50% staff discount, 25 days holiday, birthday off, and private healthcare.
  • Why this job: Join a purpose-driven company with strong values and opportunities for personal growth.
  • Qualifications: 2+ years in retail management, preferably in fragrance or beauty.
  • Other info: Be part of a team that values your voice and encourages innovation.

The predicted salary is between 28800 - 43200 £ per year.

Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao´s global cosmetics portfolio. Growing from small‑scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.

Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.

We are seeking an experienced Store Manager with a passion for luxury to lead our Bromley store!

Position

Store Manager – Full Time

Location

Bromley

Hours per week

37.5 (Permanent)

Salary

£32,000 – £34,000

What we offer to our Store Managers

  • A 50% staff discount to use on all of your favourite Molton Brown products
  • 25 days holiday + Bank Holidays
  • A day off for your birthday!
  • A quarterly store bonus scheme up to 1.25% of retail sales if store targets are reached
  • Free product allocation every quarter up to 5 Molton Brown eligible items!
  • Access to discounts / cashbacks from high street retailers
  • Enhanced family leave
  • Private Medical / Healthcare Plan
  • Wellbeing Support
  • Season Ticket Loans / Cycle To Work Scheme
  • Company Pension Scheme
  • Ongoing development and the opportunity to enhance your skills
  • A company where your voice will be heard and your opinion matters!
  • Exclusive access to our e‑Learning platform (including access to qualifications, certifications and memberships)

The Store Manager role

  • A Store Manager for Molton Brown will be the driving force of our business demonstrating a will to win, passion for people, is future focused and demonstrates exceptional standards of execution
  • Has strong strategic and analytical thinking in seeking activity to maximise all business opportunities and actively drives and achieves store sales, KPI’s and business profit through inspirational motivation
  • Ensures the customer journey is a sensorial experience tailored to the individual, delivering the principles of our customer service programme, knowing what excellence looks like and will always strive to deliver
  • Builds and develops a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential

The Perfect Store Manager Candidate

  • Minimum of 2 years retail management experience
  • Experience within the fragrance and beauty retail environment is desirable
  • An excellent communicator
  • An engaging and successful leader
  • Proven commercial acumen and P&L accountability
  • Customer Centric approach
  • Flexibility in working arrangements to suit business requirements including some travel to meetings and to support other locations

#LI-KW1

Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people’s lives with our high‑quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment. As a company driven by purpose and strong corporate values, we pride ourselves to be listed among the World´s Most Ethical Companies since 17 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.

How we work

Having been selected among the World´s Most Ethical Companies for 17 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and the career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

What we offer

A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.

Hiring Process

Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more

If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit

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Store Manager - Bromley employer: MOLTON BROWN

Molton Brown is an exceptional employer that champions a culture of integrity, craftsmanship, and innovation, making it a fantastic place for passionate individuals to thrive. Located in Bromley, our Store Manager role offers a supportive work environment with generous benefits including a 50% staff discount, 25 days holiday plus bank holidays, and ongoing development opportunities. We value every employee's voice, ensuring that your contributions are recognised and rewarded as you lead a team dedicated to delivering a luxurious customer experience.
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Contact Detail:

MOLTON BROWN Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager - Bromley

✨Tip Number 1

Familiarise yourself with Molton Brown's product range and brand values. Understanding their commitment to quality and craftsmanship will help you align your leadership style with their ethos, making you a more appealing candidate.

✨Tip Number 2

Showcase your experience in creating exceptional customer experiences. Think of specific examples where you've enhanced customer satisfaction or driven sales through innovative service strategies, as this aligns perfectly with the role's focus on a sensorial customer journey.

✨Tip Number 3

Prepare to discuss your leadership approach in detail. Molton Brown values engaging communication and team development, so be ready to share how you've successfully motivated and trained teams in previous roles.

✨Tip Number 4

Research the latest trends in the fragrance and beauty retail sector. Being knowledgeable about current market dynamics will demonstrate your commercial acumen and ability to drive business success, which is crucial for the Store Manager position.

We think you need these skills to ace Store Manager - Bromley

Retail Management Experience
Leadership Skills
Customer Service Excellence
Commercial Acumen
P&L Accountability
Strategic Thinking
Analytical Skills
Team Development and Coaching
Flexibility in Working Arrangements
Sales Target Achievement
Effective Communication
Passion for Luxury Products
Problem-Solving Skills
Adaptability to Change

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your retail management experience, particularly in the fragrance and beauty sector. Emphasise any achievements related to sales targets and team leadership.

Craft a Compelling Cover Letter: In your cover letter, express your passion for luxury retail and how your values align with Molton Brown's commitment to quality and customer experience. Share specific examples of how you've successfully led teams and driven sales.

Showcase Your Leadership Skills: During the application process, highlight your ability to build and develop effective teams. Mention any coaching or training experiences that demonstrate your leadership style and commitment to empowering others.

Research the Brand: Familiarise yourself with Molton Brown's history, product range, and corporate values. This knowledge will help you articulate why you want to work for them and how you can contribute to their success.

How to prepare for a job interview at MOLTON BROWN

✨Show Your Passion for Luxury

As a Store Manager at Molton Brown, it's crucial to convey your passion for luxury products. Share your experiences with high-end brands and how you appreciate quality craftsmanship. This will resonate well with the company's values.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led a team in the past. Discuss your approach to coaching and developing staff, as well as how you motivate them to achieve sales targets. Highlighting your leadership style will be key.

✨Understand Customer Experience

Molton Brown places a strong emphasis on customer service. Be ready to discuss how you would create a sensorial experience for customers. Think about specific strategies you've implemented in previous roles to enhance customer satisfaction.

✨Know Your Numbers

Familiarise yourself with key performance indicators (KPIs) relevant to retail management. Be prepared to discuss how you've used data to drive sales and improve profitability in your previous positions. This shows your commercial acumen and P&L accountability.

Store Manager - Bromley
MOLTON BROWN
Location: Bromley

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