At a Glance
- Tasks: Lead our Brighton store, drive sales, and create an exceptional customer experience.
- Company: Join Molton Brown, a luxury brand known for its high-quality products and exceptional service.
- Benefits: Enjoy 50% staff discount, 25 days holiday, birthday off, and quarterly bonuses.
- Why this job: Be part of a dynamic team where your voice matters and you can grow your skills.
- Qualifications: 2+ years in retail management; fragrance and beauty experience preferred.
- Other info: Access to exclusive e-Learning platform and ongoing development opportunities.
The predicted salary is between 24000 - 32000 £ per year.
We are seeking an experienced Store Manager with a passion for luxury to lead our Brighton store!
Position: Store Manager – Full Time
Location: Brighton
Hours per Week: 37.5 (Permanent)
Salary: £28,000 – £32,000
What we offer to our Store Managers:
- A 50% staff discount to use on all of your favourite Molton Brown products
- 25 days holiday + Bank Holidays
- A day off for your birthday!
- A quarterly store bonus scheme up to 1.25% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Private Medical / Healthcare Plan
- Wellbeing Support
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Exclusive access to our e-Learning platform (including access to qualifications, certifications and memberships)
The Store Manager role:
- A Store Manager for Molton Brown will be the driving force of our business demonstrating a will to win, passion for people, is future focused and demonstrates exceptional standards of execution.
- Has strong strategic and analytical thinking in seeking activity to maximise all business opportunities and actively drives and achieves store sales, KPI\’s and business profit through inspirational motivation.
- Ensures the customer journey is a sensorial experience tailored to the individual, delivering the principles of our customer service programme, knowing what excellence looks like and will always strive to deliver.
- Builds and develops a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential.
The Perfect Store Manager Candidate:
- Minimum of 2 years retail management experience.
- Experience within the fragrance and beauty retail environment is desirable.
- An excellent communicator.
- An engaging and successful leader.
- Proven commercial acumen and P&L accountability.
- Customer Centric approach.
- Flexibility in working arrangements to suit business requirements including some travel to meetings and to support other locations.
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Store Manager employer: MOLTON BROWN
Contact Detail:
MOLTON BROWN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Showcase your passion for luxury retail during the interview. Share specific examples of how you've created exceptional customer experiences in previous roles, especially in fragrance and beauty.
✨Tip Number 2
Highlight your leadership skills by discussing how you've successfully built and developed teams in the past. Be ready to provide examples of coaching and training that led to improved performance.
✨Tip Number 3
Demonstrate your commercial acumen by preparing insights on how you can drive sales and meet KPIs. Research Molton Brown's current market position and think about strategies to enhance their business.
✨Tip Number 4
Be flexible and open to discussing your availability for travel and supporting other locations. This shows your commitment to the role and willingness to adapt to the company's needs.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience, especially in the fragrance and beauty sector. Emphasize your leadership skills and any relevant achievements that demonstrate your ability to drive sales and manage a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury retail and your understanding of the customer journey. Mention specific examples of how you've successfully led teams and achieved sales targets in previous roles.
Highlight Your Skills: In your application, clearly outline your strategic and analytical thinking skills. Provide examples of how you've maximized business opportunities and improved customer experiences in past positions.
Show Enthusiasm for the Brand: Demonstrate your knowledge of Molton Brown and its products in your application. Express why you are excited about the opportunity to work with the brand and how you can contribute to its success in Brighton.
How to prepare for a job interview at MOLTON BROWN
✨Show Your Passion for Luxury
Make sure to express your enthusiasm for luxury products during the interview. Share specific examples of how you've engaged with luxury brands in the past and how that experience can translate into leading the Brighton store.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and provide examples of how you've successfully managed a team. Highlight your ability to motivate and develop team members, as this is crucial for the Store Manager role.
✨Understand Customer Experience
Be ready to talk about your approach to creating a memorable customer journey. Discuss strategies you've implemented in previous roles to enhance customer satisfaction and how you would apply those at Molton Brown.
✨Highlight Your Commercial Acumen
Since the role requires P&L accountability, come prepared with examples of how you've driven sales and managed budgets in the past. Show that you understand key performance indicators and how to achieve them.