At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences with luxury products.
- Company: Join the iconic Molton Brown, a leader in luxury cosmetics.
- Benefits: Enjoy competitive pay, generous discounts, and a supportive work environment.
- Why this job: Be the face of a prestigious brand and make a real impact on customer experiences.
- Qualifications: Excellent communication skills and a passion for luxury are essential.
- Other info: Flexible hours, ongoing development, and a company that values your voice.
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, craftsmanship, artistry and for giving our consumers the ultimate quality experience.
The Opportunity
We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant in our Meadowhall, Sheffield store. This is a part-time opportunity, working 28 hours per week. As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for
- Excellent communication skills
- Confidence and a positive, can-do attitude
- High level of personal grooming standards
- Passion for luxury and championing our brand values
- Ability to work well in a team
- Drive and motivation to achieve both store and personal KPIs
- Flexibility in working arrangements to suit business requirements
What we can offer you
- An hourly rate of £12
- A 50% staff discount on all Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday!
- A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans/Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Learning and development opportunities within our business and across our brands
Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment. As a company driven by purpose and strong corporate values, we pride ourselves to be listed among the World’s Most Ethical Companies for 17 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work:
Having been selected among the World’s Most Ethical Companies for 17 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
What we offer:
A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.
Hiring Process:
Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Sales Consultant in Sheffield employer: MOLTON BROWN
Contact Detail:
MOLTON BROWN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant in Sheffield
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Molton Brown's products, values, and history. This way, when you walk into that interview, you can show off your passion for luxury and demonstrate how you align with their ethos.
✨Tip Number 2
Practice your customer service skills! Think about how you would create a sensorial experience for customers. Role-play with friends or family to get comfortable with personalised selling approaches, like fragrance consultations or hand massages.
✨Tip Number 3
Show off your communication skills! During interviews, be confident and approachable. Share examples of how you've worked well in a team and tackled challenges with a positive attitude. Remember, they want someone who embodies their brand values!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Molton Brown family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Sales Consultant in Sheffield
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury shine through! Share experiences that highlight your appreciation for high-quality products and how you embody the values of Molton Brown.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Sales Consultant. Mention your customer service skills and any relevant experience that aligns with providing a personalised shopping experience.
Highlight Teamwork and Communication Skills: We value collaboration, so don’t forget to showcase your ability to work well in a team. Include examples of how you've effectively communicated and contributed to team success in previous roles.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at MOLTON BROWN
✨Know Your Products
Before the interview, make sure you’re familiar with Molton Brown’s range of products. Understand their unique selling points and be ready to discuss your favourite items. This shows your passion for luxury and helps you connect with the brand's values.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you can create a sensorial experience for customers, as this is key in the role. Highlight your ability to engage with customers and make their shopping experience memorable.
✨Demonstrate Team Spirit
Molton Brown values teamwork, so be ready to discuss how you’ve worked effectively in a team before. Share specific instances where you collaborated with others to achieve a common goal, and emphasise your positive attitude towards teamwork.
✨Dress to Impress
As a Sales Consultant, personal grooming is essential. Dress smartly for your interview to reflect the brand's luxury image. This not only shows respect for the company but also demonstrates your understanding of the importance of presentation in retail.