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- Tasks: Lead the sales team, drive store performance, and provide exceptional customer experiences.
- Company: Molton Brown is a renowned British luxury brand known for its high-quality fragrances and personal care products.
- Benefits: Enjoy a competitive salary, 50% staff discount, holiday perks, and ongoing development opportunities.
- Why this job: Join a purpose-driven company that values your voice and fosters innovation in a friendly environment.
- Qualifications: Minimum 2 years retail experience with supervisory skills and excellent communication abilities required.
- Other info: Flexible working arrangements and a chance to be part of a globally recognised ethical brand.
The predicted salary is between 27360 - 43200 £ per year.
Client:
Location:
Swindon, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
Job Reference:
8e0cf34c7274
Job Views:
46
Posted:
22.06.2025
Expiry Date:
06.08.2025
Job Description:
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao´s global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.
Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.
The Opportunity
We are looking for an experiencedSenior Sales Consultantto help lead the team at ourSwindonStore on afull-time (37.5 hour) basis.
As a key support to the management team, you will over-see the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPI\’s. You will be an engaging communicator, with a flair for leadership, as well as coaching and training. As a strong brand ambassador, you will model delivering the principles of our customer service program , providing detailed product knowledge to our customers and ensuring our sales consultants have the tools to do the same. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for
The ideal candidate will have a minimum of 2 years experience working in retail, as well as experience working at a supervisory capacity. You will have excellent communication skills, with the ability to influence and motivate a team to achieve both store and personal KPI\’s. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values and have flexibility in your working arrangements to be able to suit business requirements.
What we can offer you
- An hourly rate of£13.00
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday
- A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Company Pension Scheme
- Learning and development opportunities within our business and across our brands
Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment. As a company driven by purpose and strong corporate values, we pride ourselves to be listed among the World´s Most Ethical Companies since 17 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work: Having been selected among the World´s Most Ethical Companies for 17 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
What we offer:A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.
Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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Created on 22/06/2025 by TN United Kingdom
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Senior Sales Consultant - Swindon employer: MOLTON BROWN
Contact Detail:
MOLTON BROWN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Consultant - Swindon
✨Tip Number 1
Familiarise yourself with Molton Brown's product range and brand values. Understanding their signature fragrances and customer service principles will help you stand out as a knowledgeable candidate during the interview.
✨Tip Number 2
Demonstrate your leadership skills by sharing specific examples of how you've motivated a team in previous roles. Highlighting your experience in coaching and training will show that you're ready to take on the responsibilities of a Senior Sales Consultant.
✨Tip Number 3
Prepare to discuss your approach to delivering exceptional customer experiences. Think about how you can create sensorial experiences for customers, as this aligns with the role's focus on personalised selling and customer engagement.
✨Tip Number 4
Be ready to talk about your flexibility in working arrangements. Since the role requires adaptability to suit business needs, showcasing your willingness to work varied hours will demonstrate your commitment to the team's success.
We think you need these skills to ace Senior Sales Consultant - Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and supervisory roles. Emphasise your communication skills and any achievements related to sales targets or team motivation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury brands and customer service. Mention specific experiences where you successfully led a team or improved sales performance.
Showcase Your Brand Knowledge: Demonstrate your understanding of Molton Brown's products and values in your application. Mention any personal experiences with their products or how you align with their commitment to quality and ethics.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at MOLTON BROWN
✨Showcase Your Leadership Skills
As a Senior Sales Consultant, you'll be expected to lead and motivate your team. Prepare examples of how you've successfully managed a team in the past, focusing on your leadership style and how you inspire others to achieve their goals.
✨Demonstrate Product Knowledge
Molton Brown prides itself on its quality products. Familiarise yourself with their range of fragrances and services, and be ready to discuss how you would provide customers with a sensorial experience during consultations.
✨Emphasise Customer Service Excellence
Highlight your commitment to exceptional customer service. Be prepared to share specific instances where you've gone above and beyond for customers, as this aligns with the brand's values and customer service programme.
✨Prepare for Behavioural Questions
Expect questions that assess your ability to handle various situations in a retail environment. Use the STAR method (Situation, Task, Action, Result) to structure your responses, ensuring you convey your problem-solving skills and adaptability.
