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For Companies At a Glance
- Tasks: Lead the sales team, drive sales, and provide exceptional customer experiences.
- Company: Join Molton Brown, a luxury brand with a commitment to quality and sustainability.
- Benefits: Enjoy a £13.60 hourly rate, 50% staff discount, and generous holiday allowance.
- Why this job: Be part of a purpose-driven company that values your voice and offers growth opportunities.
- Qualifications: Minimum 2 years retail experience and strong leadership skills required.
- Other info: Flexible working arrangements and a supportive team culture await you!
The Opportunity
We are looking for an experienced Senior Sales Consultant to help lead the team at our Meadowhall, Sheffield Store on a Part-time (30 hour) basis.
As a key support to the management team, you will over-see the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPI\’s. You will be an engaging communicator, with a flair for leadership, as well as coaching and training. As a strong brand ambassador, you will model delivering the principles of our customer service program , providing detailed product knowledge to our customers and ensuring our sales consultants have the tools to do the same. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for
The ideal candidate will have a minimum of 2 years experience working in retail, as well as experience working at a supervisory capacity. You will have excellent communication skills, with the ability to influence and motivate a team to achieve both store and personal KPI\’s. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values and have flexibility in your working arrangements to be able to suit business requirements.
What we can offer you
- An hourly rate of £13.60
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday
- A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Company Pension Scheme
- Learning and development opportunities within our business and across our brands
#LI-KW1
Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people\’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work: Having been selected among the World\’s Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Want to learn more:If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit https://www.kao.com/emea/en/
https://www.kao.com/emea/en/privacy/ #J-18808-Ljbffr
Senior Sales Consultant employer: MOLTON BROWN
Contact Detail:
MOLTON BROWN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Consultant
✨Tip Number 1
Familiarise yourself with Molton Brown's product range and brand values. Understanding their luxury offerings and customer service principles will help you engage more effectively during the interview process.
✨Tip Number 2
Prepare to discuss your previous retail experience, especially in supervisory roles. Highlight specific examples where you've successfully motivated a team or improved sales performance to demonstrate your leadership skills.
✨Tip Number 3
Showcase your communication skills by practicing how you would approach customer interactions. Think about how you can create a personalised selling experience that aligns with Molton Brown's ethos.
✨Tip Number 4
Be ready to discuss your flexibility in working arrangements. Since the role requires adaptability to suit business needs, emphasising your willingness to work varied hours can set you apart from other candidates.
We think you need these skills to ace Senior Sales Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant retail experience, especially any supervisory roles. Emphasise your communication skills and any achievements related to sales targets or team motivation.
Craft a Compelling Cover Letter: In your cover letter, express your passion for luxury products and customer service. Mention specific examples of how you've successfully led a team or improved sales in previous roles.
Showcase Your Leadership Skills: During the application process, highlight your leadership style and how you motivate teams. Provide examples of coaching or training experiences that demonstrate your ability to develop others.
Research the Company: Familiarise yourself with Molton Brown's brand values and customer service principles. This will help you align your application with their expectations and show that you're a strong fit for their culture.
How to prepare for a job interview at MOLTON BROWN
✨Showcase Your Leadership Skills
As a Senior Sales Consultant, you'll be expected to lead and motivate your team. Prepare examples of how you've successfully managed a team in the past, focusing on your communication and coaching abilities.
✨Demonstrate Product Knowledge
Familiarise yourself with Molton Brown's products and services. Be ready to discuss how you would provide detailed product knowledge to customers and enhance their shopping experience through personalised selling.
✨Emphasise Customer Service Excellence
Highlight your commitment to exceptional customer service. Share specific instances where you've gone above and beyond to ensure customer satisfaction, as this aligns with the company's values.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle various situations on the sales floor. Think about scenarios involving team dynamics, customer complaints, or achieving sales targets, and how you would address them.
